"Good pricing for furniture and excellent fabric to repel dirt and spills."

"The chair was badly damaged and filthy. "

"I really appreciated being to see the couches in person, to sit on them, and to speak to a person who could use their expertise to help me figure out which piece was best for my new house."

"I went to the West Hollywood location to check out the couch and I received exceptional service from Spencer from start to finish. Spencer was very knowledgeable of the product and gave great design ideas as well. The process from choosing the fabric to ordering in store was seamless. Highly recommend checking out their storefront if ever interested in any other their couches online. "

"We drove 2.5 hours to actually sit on a sofa and fall in love with our colors and selection. When I waivered our rep was able to show many options and help me feel comfortable with what we chose."

"So far a decent experience but does take a while for them to ship your couch! "

"I’ve eyed Joybird from afar for years but was nervous about buying furniture online. Then we relocated to the Seattle area I was super excited to visit the showroom. The furniture is just as amazing in person, maybe even more so. We worked with David who was super helpful in getting us the best price for the custom set we wanted. They were even gracious when I called back two days later to change the fabric selection. Now we are waiting for our custom furniture, made just for us to arrive. We can’t wait! We already know we are gonna love it!! I would recommend Joybird 10/10!"

"Everything was as pictured and delivered in a timely fashion "

"We love everything about this comfortable furniture. Really excited for the future!"

"I came in thinking I wanted one style of sofa and chair. But after sitting on that one, as well as others in the showroom I ended up purchasing a completely different set! “In person” really helped. So glad you have beautiful, well-appointed, fully stocked showrooms! "

"This is our first time shopping at Joybird, and we were pleasantly surprised by the hospitality at the Manhattan showroom. Justin, the assistant store manager, welcomed us warmly and asked what we were looking for and very patiently listened as we listed our preferences. He gave us helpful information about the various choices and fabrics and also gave us some styling ideas. It was our most favorite experience shopping for a large piece of furniture, which was often be overwhelming, and Justin was great at making us feel welcome and giving us space to talk about the various choices. It will be some time before we receive our item, and we look forward to seeing the piece in our living room. Many thanks!"

"Customer service first rate!"

"My package had a delivery date when purchased that was inaccurate. It could take up to a week longer. I called but couldn’t get anyone on the phone. Left a message just now. I’m writing this review because they sent an email asking how my purchase went before I even received it so… this is my review. I hope my item is worth the aggravation. "

"I couldn't be happier with the quality, color, and service"

"Have bought several pieces and all great quality and beautiful!"