"Joybird always backs their products, better than anyone I've ever ordered anything from. They stand behind their work and will do whatever it takes to make the customer happy. I will always be a consistent customer here."
"Great product and exceptional delivery and set up!"
"In the Austin store, I was given an earlier estimate, and I purchased the couch based on that estimate. Later on your site, the completion date was increased by six weeks. If I would have known it was going to take that long, I would have purchased a couch from another company. "
"I love Joybird. The chairs are perfect!! I also love the delivery experience. Always professional and friendly. "
"I could have bought a couch from a number of different furniture stores. I decided to go with Joybird because of the quality customer service at the Chicago showroom store. Astrik and Kevin were the difference!"
"Undisclosed fees, mis-information and miscommunication with their own shipping carriers, and they hold couch hostage demanding additional storage fees despite saying explicitly there would be no storage fees. "
"Flavio was incredibly helpful and patient! We went round and round the store till I got exactly what I wanted! "
"The people at Joybrd were very helpful and patient with me throughout the process of finding a couch and the ordeal of picking a color. They have so many choices it was a little overwhelming but I did it
Thank you to all the people at Joybird"
"Ordered 4 Morgan dining chairs. Was initially very happy with the product and thrilled with the quality craftsmanship. Great design and sturdy. But after just a handful of uses, some of the chair backs have become wobbly and loose. Oddly enough, the specific chair that gets the least used has become the most loose. Very disappointing as I was hoping to have them last many years and have been very careful not to misuse them. "
"2 hours to place order ) 6 weeks to arrive. And damaged another 2 months to arrive and my compensation for a 4k couch is $183 off and a $150 gift code. Terrible company. Will never buy there again and will tell friends. "
"The Brooklyn store was accommodating and super easy to follow up with. Hopefully all goes as easily with the delivery timing and drop off, and we love our couch as much as all the other reviewers have. "
"Thanks Team for answering all my questions about the sofa I had called to ask about; very helpful and very thoughtful and courteous customer support. "
"Excellent service! Exactly the furniture were looking for the living room!"
"Easy to purchase, item has not arrived yet so unsure on the rest of the experience.
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"I have become a real Joybird fan. My patio seating and dining, and now an interior chair have all been seamless. I love the way you can filter colors on the site. It makes it easy . I even added throw follows that match my new chair for a pop of color and continuity. You have become my furniture site of choice. Nice job. "
"After spending a number of months considering a joybird sofa online, my husband and I went to the downtown PDX showroom. Tre C jumped in to provide us willing and upbeat assistance as we walked around looking at different sofa models, colors, swatches, etc. it was an efficient and effective visit and Tre was great! "