"Good delivery. Took awhile to receive. Quality product that will hopefully hold up over time given the price. Chair is shorter than expected. "

"Lino Murica was the consultant in San Francisco who first talked to me over the phone and sent pictures after I told her what I wanted. I could hold my request so as to get items on sale. I decided to go in the showroom and she helped me to finalize my order and knowing what I wanted. You have a fabulous employees to represent your products"

"I needed to change my order twice and all salespeople were patient and helpful. I loved working with them."

"I bought beautiful, quality chairs.
Ordering and delivery was seamless.
Spoke to a very helpful and courteous representative.
I’ll be looking at Joybird for future furniture.
Thank you. "

"Customer Service was excellent when I was at the store. After I left, I had several questions that were responded to promptly, and when my order went on a better sale two days later, I was given a refund for the difference! "

"Was welcomed into store and immediate a sales rep gave his undivided attention to me.
Extremely knowledgeable, allowed me plenty of time to check the couches I was interested in and make my final decision.
No pressure at any time even though i was there taking up his time for over an hour
Wanted to add…I shopped at store San Francisco
Salesperson was Giovanni
"

"The color I chose for my chair had been discontinued but with the help of online customer service I got what I wanted at a great price! Delivery was fast and efficient, and the chair looks great!"

"Site hides shipping cost until checkout. No options but to accept their shipping. Probably won’t order from this company again, I also bought a couch that only survived about a year before having issues. "

"I loved all of my purchase so far.
Unique design and great functionality. "

"Joybird team in Portland store is nothing short of excellence in terms of their customer relationships and entire sale process. Strongly suggest them if you want to have a great shopping experience."

"Purchased a sofa online on the 10th, received a request to write a review on the 11th and then a follow up on the 18th, so I'm not sure what I'm supposed to be reviewing, but submitting this anyways so the notifications will stop. As of the 19th, I'm still just awaiting tracking information for the sofa. Nothing to review yet."

"Cae Blackwell was super helpful. They sent photographs of the fabric for both prices I purchased. When I didn't love the color on one, they were able to assist in changing the color for me. "

"We shopped online a lot. Visiting the Portland showroom made us choose Joybird over other brands. The staff especially made us comfortable and offered a ton of information you can’t get online. The fabric option and layouts in the Portland showroom were perfect for us. Highly
Recommend visiting a showroom. We will visit one again because of the staff. We are very excited for our Bryant Loveseat"

"The lamp is damaged and was sent in a styrofoam case that disintegrated and made a mess."

"Kimberly helped us so much by going above and beyond with figuring out size, comfort and design of our new couch. Couldn’t be happier with her care!"