"Joybird always backs their products, better than anyone I've ever ordered anything from. They stand behind their work and will do whatever it takes to make the customer happy. I will always be a consistent customer here."
"Jazmine at the Alameda show room was super helpful and made our couch buying process seamless! "
"I loved the fact there we so many options and I was able to customize with my choices. Ordering was easy!"
“Thank you so much for your fantastic 5-star review! We are thrilled to hear that you loved the customization options and found the ordering process easy. We strive to provide our customers with a seamless and personalized shopping experience, and we're delighted to know that we hit the mark for you. Enjoy your unique Joybird!”
"So happy there is a physical store in Denver. It was so fun chatting with the staff there! Suz and her staff were so very helpful. They gave me swatches and made the process so easy and fun! Looking forward to seeing the new chairs! "
“We are thrilled to hear about your positive experience at our Denver store! Thank you for your kind words about Suz and our staff. We can't wait for you to see the new chairs - we're sure you'll love them just as much!”
"Deliberately deceptive information re. shipping costs. In-store experience was very pleasant but your web experience needs a kick up the backside. (Shout out to my boy Justin in the Phila. store on Walnut)"
“We're sorry to hear about your negative experience with our website and the shipping costs. We appreciate your feedback and will definitely look into improving our online experience. Thank you for recognizing Justin at our Philadelphia store for providing a pleasant in-store experience.”
"Can’t wait to get the couch!"
“Thank you so much for the amazing review! We're thrilled to hear that you found the ordering process easy. Your new couch will be on its way to you soon, and we're certain you're going to love it!”
"The furniture exceeds my expectations! I absolutely love it! "
“We're thrilled to hear that you love your Joybird! Thank you so much for sharing your wonderful experience with us. Your satisfaction is our top priority, and we're so happy that we exceeded your expectations. Enjoy your new furniture!”
"Patrick was incredibly helpful and very knowledgeable. He helped us explore our options, which led to us making a choice and purchasing our sectional."
“Thank you so much for your amazing review! We are thrilled to hear that Patrick provided you with exceptional service and helped you find the perfect sectional for your home. We truly appreciate your feedback and your support. Thank you for choosing Joybird!”
"Thank you! Great experience at the store in Soho"
“We are so thrilled to hear that you had a fantastic experience at our store in Soho! Thank you so much for your kind words and for choosing Joybird. We appreciate your support and look forward to serving you again in the future.”
"I’m so excited about my new Holt sofa—it’s so pretty and comfy! The color options were gorgeous, the Royal Berry is just lush and vibrant. Sarah was so friendly and helpful, answered all my questions about foam density and frame construction, and helped me determine what would fit in my space (and through the door!). An easy and happy experience overall!"
“We're thrilled to hear that you're loving your new Holt sofa in Royal Berry! It's wonderful to know that Sarah provided such great assistance throughout your shopping experience. Thank you for choosing Joybird—it means the world to us!”
"We just had the BEST experience buying a couch with the help of Justin! I had my eyes on the Lewis sofa for months and when it went on sale, I knew I needed to go see it in person. Not only do I highly recommend buying in person if you can, I HIGHLY recommend asking for Justin when you go to the store in SoHo. He has great taste, a good eye for color and fabric, and he’ll just make your shopping experience that much more fun!"
“We are thrilled to hear about your amazing experience with Justin at our SoHo store! It's wonderful to know that he was able to assist you in finding the perfect Lewis sofa. Thank you for choosing Joybird, and we hope you enjoy your new couch for years to come!”
"The couch I tested out in store was SO comfortable! The staff was very friendly!"
“Thank you so much for the wonderful feedback! We are thrilled to hear that you had a great experience with our customer service team and that you found our couch to be comfortable. We always strive to provide top-notch service to our customers, and we are delighted that we hit the mark with you. Your kind words mean the world to us!”
"The website is very intuitive and easy to navigate. Finding the perfect item was a breeze."
“Thank you so much for your kind words! We're thrilled to hear that you had a seamless shopping experience on our website. We strive to make finding the perfect furniture piece as easy as possible for our customers. Happy to hear we hit the mark for you!”
"From the moment we walked in we felt such warmth and personal attention. I had communicated on email with Sadie and then in person she was magical. Such great taste and support. Just can’t say enough about our total experience.
"
“Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such an enchanting experience at our showroom with Sadie. We pride ourselves on providing personalized attention and guidance to our customers, and we are so glad that she was able to assist you in finding the perfect pieces for your home. Thank you for choosing Joybird, and we can't wait to see how you bring your vision to life!”
"Great sales team, no pressure, very knowledgeable and kind!! "
“Thank you so much for your wonderful review! We are thrilled to hear that Miranda provided you with a fantastic shopping experience at our Chicago store. We will be sure to pass along your kind words to her and the rest of our team. We appreciate your support and look forward to serving you again in the future!”
"Stanley was awesome. He helped us visualize different couches in our space and answered all our questions and then let us do our own thing, going around and trying to make a decision. Stanley was patient and fun and knowledgeable. Top notch shopping experience! "
“Thank you so much for the amazing review! We're thrilled to hear that Stanley provided you with top-notch service and helped you find the perfect couch for your space. We appreciate your kind words and are excited to hear that you had a wonderful shopping experience with us. Thank you for choosing Joybird Furniture!”
A rep from Joybird , JoybirdFurniture, has responded:
“Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Jazmine at our Alameda showroom provided you with top-notch service and made your couch-buying process seamless. We appreciate your kind words and look forward to helping you with any future furniture needs!”