"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"The order will be right on time for me. I love the fact that I didn't have to wait long for the order to go through and the price was great."
"Live chat was great and I would use the feature again "
“Hello Ebone,
We strive to provide all our members with excellent service! We feel great that we were able to provide you with an awesome experience. Thanks for the amazing review!
Best,
Jane
”
"I love Just Fab! The quality is superb and the selections cover all styles which makes it easy to shop for what you need. I'm a very happy customer!"
“Hello Michelle,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad”
"I felt forced in a membership. But I like the shoes."
“Hello Shunta,
Thank you for the feedback! We appreciate you for letting us know how you feel concerning the VIP membership policies. We are continuously striving to satisfy our member’s needs as much as possible so we will be reaching out to you within 24-48 hours for further assistance.
Best,
Jane
”
"Small choice with only just fab and not shoe dazzle "
“Hello Kari,
Thank you for the feedback! We truly apologize for your experience! Your feedback is important, and we would like to make things right. Our Member Services Team will be in touch within 48 hours.
Best,
Jane”
"I got one pair of boots that were out of the packaging and literally looked like someone else had put them on and sent them back. I’m not returning them bc they still look brand new but I kinda find it a little weird they weren’t checked before mailing them to someone else."
“Hello Shaina,
Thank you for writing a review! We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our packaging. We value you as a member and want to make things right! Our Member Services Team will email you within 24-48 hours.
Best,
Chad”
"Had a issue, it was solved. No hassle. "
“Hello Shelia,
We strive to provide all our members with excellent service! We feel great that we were able to provide you with an awesome experience. Thanks for the amazing review!
Best,
Jane”
"Shoes and clothing very nice"
“Hello Carmen,
Wow! Thank you for such a wonderful review. We appreciate your time to share how satisfied you are with our products. That is what we always aim for your satisfaction.
Best,
Bella”
"I love JustFab, so much so that I hate I can't stop myself from buying shoes, boots, clothing! I am always happy with my purchase and my love for boots grew - I think I'm at almost 20 pairs from Justfab! Not to mention the booties, jeans, tops, coats, etc. I just wish boot season was all year round. Everything is so easy from finding something I have to have through purchasing the items. Plus if I have to leave items in my cart due to an interruption or that I need to decide if I truly want the item(s), they remain in my cart until I purchase or remove them, unlike some other sites I don't shop with as much anymore."
“Hello Cathy,
Thanks for writing a review! JustFab promises to provide high-quality products for you as well as an outstanding member service experience. This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you! Thank you for showing us some love!
Best,
Nelle ”
"Love the shoes e clothes "
“Hello Maria,
Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle ”
"Everything I’ve ordered has been great quality and everything it’s described to be!"
“Hello Chelsea,
Wonderful! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle ”
"Good quality and super cute, but the sizes run a little up. "
“Hello Hema,
Your feedback is important about our product sizing is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,
Zeth”
"I always enjoy shopping at Justfab and getting those reward points. Added advantage....the shoes and clothing are good quality. "
“Hello Damilola,
Great! Thank you so much for your awesome feedback! We appreciate your continuous support of our products. Your positive review of our clothing is such an inspiration for us!
Best,
Bella ”
"Very easy to work my way through site "
“Hello Jane,
Awesome! We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Rest assured we will continuously create more affordable and the highest quality products to choose from. Have a great day!
Best,
Nelle ”
"I ordered boots paid express shipping. I need for my nephew funeral Saturday said they would be here by Saturday just tracked it showing being delivered on Saturday and that’s day of funeral I paid rush and you said would be on time I’m so disappointed "
“Hello Jaquetta,
Thank you for sharing your feedback regarding the delivery of your package. Our Member Services team will get in touch with you within 48 for further assistance.
Best,
Nelle”
A rep from JustFab, Samar B., has responded:
“Hello Barbara,
Thank you for taking the time to share your awesome shopping experience with others! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad”