"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"I was answered all my questions and concerns. "
"Great lost my job so I have to cancel"
“Hello Angela,
We are saddened to know that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad”
"I enjoyed the experience of liking different styles of shoes and also getting that awesome price for the shoe I decided to go with "
“Hello Taiesha,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in service and style just for you!
Best,
Nelle”
"Siempre es un gusto comprar. Y más tratándose de zapatos de mi gusto , solo en Justfab. "
“Hola blanca
¡Gracias por darnos una calificación de 5 estrellas! ¡Puede esperar más estilos en el sitio web pronto!
Mejor,
Cathy”
"Very bad experience. You guys cancelled my purchase, sent me an email, wich I replied and still cancelled my order.
About to start a heavy complaint "
“Hi Narciso,
Thanks for your effort in writing a review! We are sad about the negative experience you had with your order. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
"I just love receiving my JustFab package "
“Hello Sandra,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Nelle”
"Haven't received my order yet, can't give a decent review!"
“Hi Juanita,
Thanks for writing a review and for making your purchase! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
"Great selection, user interface can be improved. "
“Hi Lorraine,
We love your wonderful review! It's great to know that you're happy with our selections. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
"I love the styles, the quality of most items that I have purchased, and I love the prices. The company has been very quick with returns and credits. It ihas been very easy to work with JustFab. I love this company!"
“Hi Karen,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Cathy”
"Everything I’ve purchased thus far has been gorgeous and fits True to size. Very easy to navigate the site. Find everything you need for that special occasion, or for everyday life. The fast shipping is a great plus, and you will not wait weeks for your items. "
“Hi Chiquita,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Cathy”
"I always get what I'm looking for plus more. The sales are always outstanding and gets me in trouble every time. I love shopping with JustFab."
“Hello Dora,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad”
"Very disappointing with JustFab"
“Hello Frankie,
We're sad to know that you are disappointed with us. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Bella”
"There is a lack of ease in dealing with the site. Originally when I joined the VIP program monies would carry over to the next month but not anymore. Had difficulty in finding how to STOP my involvement in that program. It is disheartening to feel as if I've just donated to their business. It's very frustrating. "
“Hi Jeanie,
Thanks for your purchase and for sharing your feedback on your VIP experience! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
"Quite honestly i think its pretty silly that i am unable to use a VIP Promotion with credits that I earned by spending money in conjuction with a "member credit" which is basically my monthly subscription of $40 of my money. I'm sorry but where is the deal? I was forced to just use my monthly subscription credit and forgo the promotion of a 20% off 1 item promotion that i purchased with my VIP points. So instead of buying more than 1 item i just bought 1 thing and closed my account. "
“Hello Kaylin,
We hear your frustration regarding how the credit system works. We value your business, and we would like to address your concerns as quickly as possible. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Bella
”
"Variety of products, shoe size available. "
“Hello Cynthia,
Thank you for giving us positive feedback! We are happy to know that your package arrived early. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
”
A rep from JustFab, Member Services, has responded:
“Hello Iris,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad”