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202,320 reviews
4.40 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.06/5
Chance of future purchase:
3.74/5
Shipping & packaging:
3.84/5
Customer service:
3.70/5
Return/Replacement policy:
3.83/5
Featured Review


Verified
5/5

2021-01-17

Great delivery

"quality products right on time "

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Rep reply posted 2021-01-17
A rep from JustFab, Member Services, has responded:

“Hello Vonderlita,

We are happy to know that you love your purchase and you received it on time. Thank you so much for such nice feedback!

Best,
Bella


Verified
5/5

2021-02-06

Building a new wardrobe !

"Can't beat the quality and the prices. They are known for their shoes but their clothes are amazing too!
I quickly became obsessed and now I'm an Elite VIP member. I am building a whole new wardrobe. There's something for every style. I can't say enough about Just fab.
"

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Rep reply posted 2021-02-07
A rep from JustFab, Member Services, has responded:

“Hello Zuleica,


Wow! Thank you for such a wonderful review. We appreciate your time sharing how satisfied you are with our products. That is what we always aim for your satisfaction.

Best,
Bella”


Verified
5/5

2021-02-06

Love JustFab!

"Im enjoying justfab very much. "

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Rep reply posted 2021-02-07
A rep from JustFab, Member Services, has responded:

“Hello Barbara,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2021-02-06

Great casual boots

"Very comfy and stylish. The fit is just right, not too big or small. Lots of compliments given."

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Rep reply posted 2021-02-07
A rep from JustFab, Member Services, has responded:

“Hello Christine,


We're happy to know that you love the boots that you've got from us!

You're Awesome!

Best,
Bella”


Verified
5/5

2021-02-06

I love it

"Shoes came on time. I love them."

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Rep reply posted 2021-02-06
A rep from JustFab, Member Services, has responded:

“Hello Sheri-Louuse,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Nelle”


Verified
5/5

2021-02-05

Great

"Fast shipping and great choices "

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Rep reply posted 2021-02-06
A rep from JustFab, Member Services, has responded:

“Hello Chantale,

Thank you for such a wonderful review! We appreciate your time to share how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!

Best,
Nelle”


Verified
4/5

2021-02-05

Beautiful, but definitely not meant for walking long distances

"The winter boots (called Ghita Faux-Fur Cuff Lace-Up Winter Boot on the website, I bought them in the rose color) I bought are absolutely beautiful, I love the way they look and I get lots of compliments on them. However, they don't work well for walking long distances. I went for a mile-long walk and by the end of it, I had huge, painful open sores on both of my ankles. However, when I wear them to school (where I'm sitting most of the day), they work great. If you buy this product just plan ahead, and if there's any chance that you'll be walking a lot, maybe choose a different pair of shoes! "

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Rep reply posted 2021-02-06
A rep from JustFab, Member Services, has responded:

“Hello Madison,

Thank you for sharing your honest feedback regarding the product you've purchased. We will surely use your feedback to improve our products to serve you better in the future. Have a great day!

Best,
Nelle”


Verified
5/5

2020-09-29

Absolutely No Complaints!

"Everything about JustFab is awesome from the products to the customer service, shipping and beyond! They never disappoint! I have had my membership for more than a few years and I'm so glad I never canceled! They make it simple to skip months if it is not in your budget during this Covid season! No limited skips! And... have AMAZING VIP SALES so you can still afford to shop quality clothing during these trying times! During the good and bad times Justfab has never disappointed and always keeps the customers best in mind. And it actually shows!!"

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Rep reply posted 2020-09-30
A rep from JustFab, Member Services, has responded:

“Hello Eleana,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,

Daniel


Verified
5/5

2021-02-05

Love the shoes

"They make me feel good knowing that I have excellent footwear, people ask where did I get them, replied Just Fab
"

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Rep reply posted 2021-02-06
A rep from JustFab, Member Services, has responded:

“Hello Kim,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle”


Verified
5/5

2021-02-05

wonderful customer service

"My experience was very nice "

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Rep reply posted 2021-02-06
A rep from JustFab, Member Services, has responded:

“Hello Maribel,

Thanks for sharing your excellent shopping experience with us! Rest assured, we will continuously create unique designs, affordable, and highest quality products to choose from.

Best,
Nelle”


Verified
4/5

2021-02-05

"Good experience with customer service "

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Rep reply posted 2021-02-06
A rep from JustFab, Member Services, has responded:

“Hello Maria,

Thank you for your lovely review! We aim to give excellent customer service and your positive feedback made us work harder to give our best.

Best,
Jane”


Verified
5/5

2021-02-05

Justfab is fab!

"I'm loving the shoes, dresses,coat, and other items I have gotten!"

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Rep reply posted 2021-02-06
A rep from JustFab, Member Services, has responded:

“Hello Laura,

Thank you for your lovely review! We sincerely appreciate it and we’re always happy to hear that our members are satisfied. I hope you have a great day!

Best,
Jane”


Verified
5/5

2021-02-05

"I love shopping on your site ..
"

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Rep reply posted 2021-02-06
A rep from JustFab, Member Services, has responded:

“Hello Sylvia,

Thank you for the positive feedback! We are happy to know that you love our products and services!

Best,
Jane”


Verified
5/5

2019-12-11

Fabulous Darling

"All my clothes and shoes fit perfect and the shoes are very comfortable "

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Rep reply posted 2019-12-11
A rep from JustFab, Member Services, has responded:

“Hello Linda,

We are happy your items are a perfect fit! Hope you have a fabulous day! We are glad you are enjoying our products! We are sure you look fabulous!

XO,

Daniel


Verified
5/5

2021-02-05

Great

"Loved my outfit i got thanku"

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Rep reply posted 2021-02-06
A rep from JustFab, Member Services, has responded:

“Hello Angela,

Thank you! We love hearing positive experiences from our members. We appreciate you taking the time to write a review! May your all days be blessed with the best.

Best,
Jane”