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202,321 reviews
4.43 / 5
Shopping  •  Apparel  •  Footwear



Full Rating Profile + -

Product & services pricing
4.07/5
Chance of future purchase:
3.76/5
Shipping & packaging:
3.86/5
Customer service:
3.72/5
Return/Replacement policy:
3.84/5
Featured Review


Verified
5/5

2021-01-04

Love there shoes

"GREAT AND AWESOME waiting on my boots now"

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Rep reply posted 2021-01-05
A rep from JustFab, Member Services, has responded:

“Hello Purcessine,

Thank you for taking the time to write your review! We hope you will like your purchase, and we hope to hear more from you in the future!

Best,
Bella”


Verified
1/5

2021-01-04

Still have not received my package.

"I have spoken to multiple agents to help facilitate tracking my package that I ordered Nov 30. Still have not received my order as of Jan 4...."

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Rep reply posted 2021-01-04
A rep from JustFab, Member Services, has responded:

“Hello Kami,

Thank you for sending your review! We're sorry to know that you have not received your recent order yet. For further assistance, our Member Services team will get in touch with you within 48 hours.

Best,
Bella”


Verified
5/5

2021-01-04

Perfect

"Everything was amazing. The fabric is so soft."

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Rep reply posted 2021-01-05
A rep from JustFab, Member Services, has responded:

“Hello Diana,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle”


Verified
5/5

2021-01-04

Love these boots ❣️

"The sales and shoes are amazing!!! So far, 9 pair of boots later and no issues whatsoever! Love everything about them!!"

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Rep reply posted 2021-01-05
A rep from JustFab, Member Services, has responded:

“Hello Krystal,


We're happy to know that you love the boots that you've got from us!

You're Awesome!

Best,
Bella”


Verified
5/5

2021-01-04

Saving well deserved

"I never get me anything but this purchase was hard not to complete, the entire process was simple and easy. I can’t wait for my new boots."

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Rep reply posted 2021-01-05
A rep from JustFab, Member Services, has responded:

“Hello Jezreel-Miah,

Thank you for taking the time to share your awesome shopping experience with others! We hope you'll like your boots and please feel free to give feedback once you receive them. Have a fabulous day!

Best regards,
Chad”


Verified
5/5

2021-01-04

Just love it

"All I can say is I will be buying more more more
Just love it
"

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Rep reply posted 2021-01-04
A rep from JustFab, Member Services, has responded:

“Hi Cynthia,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Cathy”


Verified
5/5

2021-01-04

Fabolous!!!!

"Had absolutely no Problems!! My order went through beautifully, and my Boots are Gorgeous! Can't wait to order again!! "

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Rep reply posted 2021-01-04
A rep from JustFab, Member Services, has responded:

“Hello Jeannine,

We're happy to know that you love the boots that you've got from us!

You're Awesome!

Best,
Bella


Verified
5/5

2021-01-04

Love the product

"I can wait to receive my purchase and show them off"

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Rep reply posted 2021-01-04
A rep from JustFab, Member Services, has responded:

“Hi Rosa,

Thanks for your purchase and for giving us a 5-star rating! We are so excited for you to receive your order. We hope you like it!

Best,
Cathy”


Verified
5/5

2021-01-04

So far so good.

"ORDERED and waiting..will see."

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Rep reply posted 2021-01-04
A rep from JustFab, Member Services, has responded:

“Hello Linda,

Thank you for taking the time to write your review! We appreciate your honesty! We hope you will like your purchase, and we hope to hear more from you in the future!

Best,
Bella”


Verified
5/5

2021-01-04

Great

"Great, very nice shoes i love it"

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Rep reply posted 2021-01-04
A rep from JustFab, Member Services, has responded:

“Hello Edith,

Fantastic! We're delighted to know that you love the shoes you've got from us.

Have a great day!

Best,
Bella ”


Verified
5/5

2021-01-04

Clothing/shoes

"I have always had a great experience with Just Fab and always enjoy the quality of my items ordered and the time frame in which my order arrives."

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Rep reply posted 2021-01-04
A rep from JustFab, Member Services, has responded:

“Hi Brenda,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered!

Best,
Cathy”


Verified
4/5

2021-01-03

Nice

"Found something I like in my size"

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Rep reply posted 2021-01-04
A rep from JustFab, Member Services, has responded:

“Hello Dorothy,

Fantastic! Your feedback is such an inspiration for us to always strive in providing a great shopping experience to our members.

Best,
Bella


Verified
5/5

2021-01-03

Shopper

"Great items and easy to shop"

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Rep reply posted 2021-01-04
A rep from JustFab, Member Services, has responded:

“Hi Terrie,

We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!

Best,
Cathy”


Verified
3/5

2021-01-03

Was hard for me to find products

"Hard to find products but it's my first time. Not sure of everything you sell. I'm a 3x and my feet are a 10 wide width so it's always hard to find something I like that's not too expensive."

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Rep reply posted 2021-01-04
A rep from JustFab, Member Services, has responded:

“Hello Cherie,

Thank you for taking the time to provide us with your honest feedback! ! We will be sending you a private message within 48 hours to discuss further your product and price concerns.

Best,
Bella”


Verified
3/5

2019-11-10

Details, details.

"Good item selection and quality is standard to good but a sizing chart or measurements on their items would definitely help in this way of shopping. "

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Rep reply posted 2019-11-11
A rep from JustFab, Member Services, has responded:

“Hello Joy,

We are happy you are enjoying the quality of our items! Hope you have a fabulous day!

XO,

Daniel