"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"ordered boots over a month ago and still haven't gotten them "
"I have been a customer for years. Great Variety for reasonable prices. Years ago I was invited to one of your luncheon in order too discuss customers needs and desyres. It was Just Fab. would love to do it again. "
“Hello Susan,
We value your feedback and appreciate your confidence in us. Counting you among our members is something for which we are especially grateful. Rest assured that we will continue providing unique and new styles for members like you. Have a fabulous day!
XO,
Ivy”
"When i wanted to use my rewards points, my total amount due didnt change but my rewards are gone. This has happened twice."
“Hello Mariaelena,
We are sorry to hear that you had trouble redeeming your reward points. We will be contacting you within 24 to 48 hours to help you further.
Best,
Bella
”
"Says it was dropped off I’m still waiting for my shoes "
“Hello Jalissa,
We're sorry to know that you have not received your recent order yet. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Bella
”
"Love it!! I can’t believe I got all those shoes "
“Hello Allison,
We're happy to know that you love the shoes that you've got from us!
You're Awesome!
Best,
Bella”
"Very easy comfortable shopping experience. "
“Hello Tracy,
We appreciate your feedback. Thank you for sharing your awesome experience with us. We will continue to keep our pricing as reasonable as we can for our valued members like you! Enjoy your day!
Best,
Bella”
"Nice selection. Satisfied with products offered."
“Hello Suzanne,
We are sorry to hear that you encounter trouble navigating our site. Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,
Bella ”
"I ordered 2 pair that I loved BEAUTIFUL"
“Hello Latreace,
Amazing! Thank you so much for your wonderful feedback! We hope you will always enjoy the quality of our merchandise and the affordability of our items! Have a nice day!
Best,
Bella”
"I absolutely love everything about JustFab"
“Hi Jennifer,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Cathy”
"Very easy to enroll and to shop."
“Hello Charito,
Thank you for choosing us! Glad to hear you did not encounter any troubles navigating our website. We work hard to provide the best service that we can to our members.
Best,
Bella ”
"Love all the different styles and easy check out "
“Hi Dorothy,
We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!
Best,
Cathy”
"So excited to get my boots and jeans.."
“Hi Pamela,
Thanks for writing a review and for making your purchase! We can't wait to hear feedback from you once you receive your order, we hope you like them!
Best,
Cathy”
"It is confusing how you use your VIP credits. I want to be able to access them, but they don’t make the process easy. "
“Hello Joy,
We're sorry to hear that you had a hard time using your credits. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Bella
”
"Easy to navigate. Great prices and discounts. "
“Hello Daisy,
Great! Thank you so much for your feedback! We are happy to know that you love the deals we offer! Expect more discounts and more promotional offers exclusive for our valued members like you!
Best,
Bella”
"Makes shopping easier. Just kinda hard to order shoes every month if I can't find what I like."
“Hi Susan,
Thanks for your effort in writing a review! We are sad about the negative experience you had with our site and selections. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
A rep from JustFab, Member Services, has responded:
“Hello Rachael,
We're sorry to know that you have not received your boots yet. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Bella”