"I have bought many shoes and have loved every pair. All fit as expected and have always arrived early. Started buying clothes and they are just a great as the shoes. Fit as expected and love them"
"I ordered a pair of shoes on 11/30 and they are just now showing heading my way. I ordered 4 pairs of shoes before these and received them earlier. Not sure what happened, but that was a Christmas present I am having to ship after Christmas. I love your shoes, but this part, not so much. Update: 12/28- The response time from merchant was speedy and very helpful. Thank you"
"They have a 30 day from the day of shipment return policy. Their site says my boots were shipped on December 12th, it’s the 28 and I still have no boots. They wanted to blame it on their new shipping protocols. I have ordered from them in the past and had issues with just about everything I bought except for one that I bought as a gift for someone else . You get what you pay for . Cheap products "
“Hello Ashley,
We're sorry to know that you have not received your recent order yet. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Bella”
"The membership fee is too high"
“Hello Maria,
Thanks for sending your review! We will be sending you a private message within 48 hours to discuss further your membership concerns.
Best,
Bella
”
"I've had no issues with ordering I'm glad"
“Hello Shanell,
Thank you for choosing us! Glad to hear you did not encounter any troubles when you placed your order. We hope that you'll enjoy your first purchase!
Best,
Bella ”
"I have cancelled my order but I didn’t receive my promo code for the 1st pair of shoes gets it for $10 back"
“Hello Kara,
We're sorry to know that you have not received your $10 back. Our Member Services team will get in touch with you within 48 hours for further assistance.
Best,
Bella”
"I saw justfab on Instagram with the $10 price tag for your first pair of shoes and I saw these black ankle boots that I’ve been wanting so I signed up, got the shoes and they’re on their way! I’m exciting and justfab has been good with letting me know the whereabouts of my package and fast shipping!"
“Hello Annamarie,
Thank you for taking the time to share your awesome shopping experience with others! We always strive to provide our valued members with the best quality and affordable products. We hope you'll like your boots and please feel free to give feedback once you receive them. Have a fabulous day!
Best regards,
Chad”
"I wish I had more time to see all the shoes that they got but, everything worked out ok."
“Hello Vita,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. That is what we always aim for, your satisfaction!
Stay Awesome!
Best,
Bella”
"Great timely manner. Shoes fit great and are super cute! Just ordered some more lol"
“Hello Shayla,
On behalf of all of us at JustFab, we would like to thank you for sharing this awesome review of our products and service! We hope you'll like your purchase and please feel free to give feedback once you receive it. Have a fabulous day!
Best regards,
Chad”
"Been wanting to order these boots. I saw a woman in the store the other day and asked her were she got those boots. She said just Fab and that she loved them. So I happy to say I am finally getting my boots "
“Hello Maryamn,
Great feedback! The team here at JustFab is so pleased to hear such good feedback, and we’re proud to be one of the best sources of shoes, handbags, and clothing!
Stay Fabulous!
Best,
Bella”
"I had a great experience! The shoes are really cute and the service is awesome. "
“Hello Bethany,
Thanks for sharing your excellent shopping experience with us! Rest assured, we will continuously create unique designs, affordable, and highest quality products to choose from.
Best,
Nelle”
"Love the selection and price
"
“Hello Elena,
Amazing! Thank you so much for your wonderful feedback! We hope you will always enjoy the quality of our merchandise and the affordability of our items! Have a nice day!
Best,
Bella”
"Several styles of shoes, clothing are offered to satisfy many kinds of buyers."
“Hello Jean,
Great! Thank you so much for your awesome feedback! We appreciate your continuous support for our products. Your positive review of our merchandise is such an inspiration for us!
Best,
Bella ”
"Instead of asking me if I placed an order with a new address Justfab just canceled the order. Not only was that a huge inconvenience but now I don't want to place another order. I just want my money back."
“Hi Reinna,
We appreciate your feedback on your order! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy”
"Haven't received my boots yet"
“Hello Latoya,
For better assistance with the status of your order. Our Member Services team will get in touch with you within 48 hours to help you further.
Best,
Bella”
"Love the collection. Boots are so comfortable. "
“Hello Jennifer,
We're happy to know that you like the boots that you've got from us!
You're Awesome!
Best,
Bella”
A rep from JustFab, Member Services, has responded:
“Hello Tonya,
Thank you for the feedback! We are sorry to hear about the inconvenience you have experience concerning our shipping service. Your feedback is important, and we would like to make things right. Our Member Services Team will be in touch within 48 hours.
Best,
Jane”