"looked up Consumers Guide to matresses. Had additional questions. Used the Chat online. Victoria answered all my questions. Proceeded to order and done. Easy Peasy.."

"So far, so good. Spoke with customer service to get their opinion on which model I should order, feedback was helpful, and the order itself took little time and the representative was very gentle and kind."

"After a fifty year career owning private business's it is so refreshing to again see a company not only focus on customer satisfaction but excel at it. Kudos Loom and Leaf."

"Knowledgeable and very nice, she spent enough time to help me understand the differences between the mattresses. I feel confident that I made the right decision and purchased the correct comfort level. Gold Star Performance!"

"Really easy to pick and choose your options you want. No pressure. Payment option was great."

"Easy online ordering with fabulous follow up. "

"I already have a LoomandLeaf bed so to buy a second one is fun"

"The website is easy to navigate and had all of the information needed to make an informed purchase."

"It was so easy & a real pleasure ordering my Loom and Leaf. Allen could not have been more helpful & answered every question we had.

Thank you Loom and Leaf & a special Thank You to Allen! You deserve 5 *****

Glenn"

"Our foam mattress just wasn’t right after awhile. It happened to be 6 months into owning it. I called Loom and Leaf and they not only decided they would replace the mattress they let us pick a different style of mattress. We have not received it yet but we are very happy with the customer service. "

"Great delivery and product "

"Carlos was super friendly and supportive when we expressed concern about our 2 year old bed showing some signs of possible manufacturer defect. He helped us resolve the issue promptly by providing us with a replacement at no cost. We are so appreciative! "

"Loom and Leaf has one of the best and easiest websites to order from.
Everything is explained concisely and there are diagrams and photos to show you
exactly what you are getting, with helpful tips that are actually helpful."

"Based on my previous experience with Loomandleaf customer service It was time to buy a second mattress. Customer service rep Manuel was great. He was very helpful, he made the process of ordering very easy. "

"Most everything about ordering from Loom and Leaf was easy except for the part having to do with mattress pickup. I needed to contact customer service but since they are available 24/7 I got an answer to my question right away. Their website is easy to navigate and includes lots of information about their products."