"I learned about loom & leaf online from ads,& mostly Sleepopolis.com,where I asked about what bed would be right,it was one of the 3 he recommended .I`m anxiously waiting for it to come! Thanks to Derek Hales from sleepopolis ,liked his review,also tw other bed review sites.Can`t wait to try it out.Also, Gloria N. At loom & leaf was very pleasant,she did the transaction for me.Good customer service."

"I was back and forth about if I was going to support a local business and pay more money, or deal with some strangers online. I was treated far better by the Loom & Leaf team than any of the stores I visited. Never before have I felt so appreciated for my business. "

"I have been sleeping on the loveseat for several months due to our old mattress being 18 years old, and as a nurse I am having to deal with severe hip pain from lack of support. I can't wait for delivery! I am so excited to have an all-natural memory foam mattress and hope to be getting the best sleep ever!"

"I've talked with Loom and Leaf numerous times, always getting a fast and pleasant response. Ordering was easy."

"Preliminary process very smooth, easy to order and help available throughout the entire order process. "

"Great experience so far. Website easy to navigate! Chat feature very helpful and informative. Follow up phone call very timely and efficient. If I am as please with my mattress as I have been with the company, the is will be a slam dunk!"

"I placed my order with Loom and Leaf yesterday and they have been very quick to follow up to confirm the order. They are very thorough, ensuring that I understand the process every step of the way and checking in to make sure that I have all the measurements correct so that I do not have any issues with having the mattress brought in and set up."

"Everything so far has been great"

"Bought this mattress for my daughter's bed because she keeps complaining of back pain from the old mattress. She loves this one. She has not had any back pain since the new mattress was delivered.

One suggestion for the mattress. It would be great if it had a zip off cover so there would be no need for a mattress pad. Since the mattress cover is not removable, a mattress pad is necessary so it can be washed regularly."

"Okay, this will sound disingenuous but, I have never had such a great purchasing experience... ever. When you get on the website -- someone gets on the chat and asks if you have questions. When you decide to buy, you have the opportunity to give additional comment or instructions. There is email and personal follow-up to confirm every thing is as you ordered. And since this is my second purchase, I know the delivery process is flawless. Bravo Loom and Leaf. You make buying your products delightful."

"The buying experience from Loom and Leaf has been great so far! While I was online Sunday, Roger was very helpful in answering my questions. I received a call from Christopher today who was also very helpful, polite, and professional. There was no attempt to ask me to "add on" anything or to "upgrade" - which was really a nice change! Keep up the good work Loom & Leaf!"

"Never thought I would purchase a mattress online?? I've got a good feeling for this and it's definitely not a low-cost budget purchase. Spending over $1,800 for my King Size with delivery and haul away of the old. Used to have a tempure-pedic and my ex got it. Haven't slept the same since I went back to an older mattress with a foam topper. "

"Just had my bed delivered--very excited to finally own a quality mattress (at least that is my impression up to this point, as I did lots of research before making this buying decision). Customer service was fine. I can't say that it was over-the-top amazing or anything renowned, however, it was a seamless process. I have no complaints. "

"The order process and delivery arrangements were very pleasant experiences, and the Loom and Leaf Mattress was everything we expected. The bed is extremely comfortable, and the foam is cool to the touch. We had heard that some foam mattresses uncomfortably warm to sleep on, the Loom and Leaf California King we ordered in Extra Firm, has been a wonderful investment in our sleep health. We certainly recommend the Loom and Leaf Mattress to anyone looking to improve their in-bed experiences."

"Selecting and ordering product was very easy and the website has a good user interface. The only knock I have is that the setup service should be a customer option to purchase or not. It shouldn't be an automatic applied service charge. "