"Very professional and responsive. Can't wait for the mattress!"

"So far, everything I have read about this company is spot on. I cannot wait to actually lay down on this bed. "

"Just placed an order for our 2nd Loom and Leaf mattress. Dreamy is the word we use to describe the way the bed feels when we tell people about the mattress. Honestly, I cannot wait to get into it and find every excuse to be on it throughout the day. I have to fold clothes, might as well sit here while I am doing it.... Need to work on the computer, might as well sit here while I am doing it.....

I could stay in bed all day :)"

"Already, my experience with Loom & Leaf has been nothing less than fantastic! The customer service has been exceptional so far, and I look forward to receiving my mattress soon!"

"I've been looking at this mattress for a while. Orderderd and had to make some changes and there was no problems. Loom and Leaf has already contacted me several times to confirm everything is alright. So far very impressed. "

"Excellent online service!"

"I did my research for foam type mattresses on-line and based on everything I read, I was convinced that Loom & Leaf was the way to go. Then I experienced the customer service and attention to detail for myself, I haven't even received my mattress yet and I'm already impressed with your company. "

"I can't rate the mattress, but I can testify that dealing with Loom & Leaf online has been very smooth. Ordering was simple and straight forward. I received a phone call today from a representative to go over the order and how to expect delivery. I only wish there was ONE DAY delivery. I am SO ready to try this new product. I dearly hope I will not be disappointed.

I'd be happy to rate things again after a few night's use."

"From the getgo, L&L seems to be right on the money. The sight is super "tech friendly" and well put together and purchasing is a breeze....I love all the natural elements in the quality of the product and based on all the positive reviews I read, it seems like a no-brainer. While I have never purchased a bed online, and couldn't imagine ever doing so, I couldn't resist giving it a try based on everything I read. It sounds like they actually have customer service that is responsive to the customer. In fact, I made a note back to the company after ordering that my phone number should be primary and the other secondary and they immediately changed it and sent me an email back to that effect. That's pretty impressive in today's online marketplace. I looked for critiques and problems and really didn't find any....so....keeping my fingers crossed."

"So far so good. From asking several questions, to ordering and someone calling about the order to check that all was good we have been happy with the experience, of course actually sleeping on the new bed will be the best test. Ask us again in 80 days.

You seem to be living up to your reviews.

C & R Koons"

"So far, the buying experience has been painless. No annoying salespeople, no website doubletalk, just an honest and clear exchange.
"

"We ordered our queen size loom and leaf bed yesterday and a customer service representative followed up today to confirm our order and to let us know they would be in touch regarding delivery as soon as it was ready. Can't wait to get our new bed!!! We decided to try l&l instead of the pricy store brands- I've heard they are as nice if not nicer. I'm looking forward to testing it out myself. "

"After reading a whole lot of reviews, comparisons and prayer, we decided on the Loom and Leaf Firm mattress. We placed the order in the late evening hours of Wednesday, June 22nd. and immediately received an email notification that the order had been processed and that I would receive a personal phone call withing 72 hours to review my order and to discuss their delivery process. Friday, June 24th I received their phone call and they left a pleasant message and followed up with an email to inform me of all the particulars of the delivery process. So far, Kudos to their customer service. They have earned the five star rating. "

"web site was a snap to use and select and purchase mattress and foundation!!"

"I ordered a twin XL firm mattress without the foundation option. I decided the next day to order an 8.75" foundation so called L&L and was able to add it without affecting my order. The following day I discovered that the 4.25" would better serve my needs, so called L&L and again they bent over backwards to assist me. The following day I received a call from L&L verifying the details of my order,,, all the changes were up to date. Impressive, in this day and age where attention to detail is not the norm. So far I'm very pleased with L&L's service. Hope the mattress is as enjoyable."