"Loom & Leaf was highly recommended by several friends. I wasn't really considering spending $1,500 for a King mattress until I looked at the outrageous pricing on all of the store-carried brands. I also hadn't realized just how old and broken down my current mattress was. Nicholas O., the team leader I spoke with gave me all the information I needed to make an informed decision. Their easy customer service policies made placing an order risk and cost free."

"Awesome customer service!!"

"Hands down the this company’s customer service is I believe unmatched. Quality professionalism as well as genuine care and concern. "

"The buying experience was great. But the mattress is too hard for my wife and she has not been able to adapt to it."

"The whole experience was amazing, from ordering all the way to delivery. The bed is of such great quality and until I received it, I had no idea I was sleeping so badly. The comfort level is over the top and this company is awesome to deal with. Pricing is fantastic as well! "

"My order was “misplaced”. A rep was supposed to call me back to confirm if the delivery people could move the mattress and no call!!! Frustrating "

"I didn’t want the normal mattress store buying experience but I wanted to invest in a long term mattress. My uncle had told me about how much they LOVE their Saatva mattress so I decided to check it out. They made everything so easy to order and I love that they will deliver and set up. I’m looking forward to getting my new mattress that I can use for a LONG time! "

"Up to this point I am extremely impressed with this online experience. Cannot wait to receive my new bed. The website and communication is beyond compare."

"We already have an adjustable bed but our foam mattresses were getting very old. I had read about Saatva mattresses on the Internet and had many questions about Loomandleaf. Lenny answered them all. We waited several weeks before we were ready to order and Lenny still knew about our call and made the actual buying experience very pleasurable. I especially like that he did not try to pressure us in any way. "

"Great buying and customer service experience. Cant wait until the bed is delivered. "

"We haven't received our mattress yet but so far the customer service has been excellent. "

"The buying process was very easy. They sent an email to double check that you’re purchasing the correct size product!"

"Your representative could not have been more knowledgeable. She went above and beyond in assuring me that my order would be taken care of."

"Ordering my new platform and mattress online was simple and straight forward. The delivery men were very nice, and cautious with my new purchase. The mattress has a very high quality appearance, with no off gassing. The first benefit I noticed was the motion transfer! Finally I can sleep without being shaken at every move. My husband loved the mattress from the start, but I wasn't so sure. I am a side sleeper, and had hip pain with our previous mattress, and was hoping this would be alleviated. I continued to have hip pain, but knew I had to give it the two-week break-in period to judge it fairly. Right before the end of the two-weeks, I woke up one morning realizing my hip pain was no longer! It was now broken in, and felt great. The mattress doesn't make you feel too hot either. I am very happy with my purchase. "

"I have been looking at Loom And Leaf for several weeks. Your website was very informative and easy to maneuver. However I did need to get answers to a couple question that were specific to our sleeping habits. Mimi M. was very helpful in guiding me to what sounded the best product for us. She was very knowledgeable about the product and answered my questions quickly and accurately. The experience was enlightening as to why reviews on your customer service were so high. Thanks"