" I initially worried about ordering a mattress sight unseen, and my husband was even more apprehensive than I was! We tried a few different mattresses out in stores, and just over all were not very impressed with the quality and prices. Once I searched more online I got more interested in the idea of trying Loom and Leaf, and l more worried about buying from a store! I read so much negative stuff about quality and longevity with some of these big brand store mattresses and battles with companies over warranty issues when mattresses were falling apart after only a year! I started to feel more comfortable with Loom and Leaf and the trial period and warranty, and figured even if we had to return it for a different comfort level, we would still be spending less than we would be at a mattress store. I bit the bullet and ordered the Relaxed Firm Loom and Leaf on Sunday, and it was here by Friday! I was updated during the week on my order and delivery. It was honestly such an easy and pleasant experience! I couldn’t wait to try it out once it was here! It is amazing!! My husband and I are both in love with it even from night one! We thought it would take some adjusting coming from an old inner spring pillow top mattress. We just cannot get over how much we love this mattress already! I am so glad I took the chance on ordering online. This mattress is such good quality and is perfect for us! It doesn’t have the typical sinking in and feeling stuck in your position only to move and have to sink into a new one. It’s just the perfect mix of comfy and soft yet firm! I couldn’t be happier with our purchase and will recommend this mattress to everyone! "

"Excellent service up to now!"

"Love this product and the company employees have wonderful manners. So helpful. Never pushy.
Thank you! "

"They have all the details you need to know to make the buying decision. Fabulous. "

"I've done a ton of on-line research on the loom and leaf mattress and decided to take the plunge. The website was very informative, answered all my questions, and ordering was a breeze. Now, I can't wait to receive my mattress! "

"White glove experience...professional and quick...thanks!"

"I made a mistake when placing my order and the sales team caught it, reached out, and was extremely professional and courteous. "

"I would like to appreciate Tiffany for her professionalism, knowledgeable all about the bed, patience, made very comfortable to talk even if I had an accent. She even pronounced my first name perfectly which is most of others hard to do. I was very satisfied because I received the best customer service. I am glad Tiffany is there for us. I was happily purchased the bed with Tiffany’s the best support! I am looking forward to receive the bed and enjoy a lot.

Thanks.
Sonae"

"Super fast, easy purchase process. "

"I found Saatva while googling the best luxury mattress and was drawn to your site. From the beginning to the end I felt I was definitely receiving concierge service. As well as being impressed with your product. I toggled between your 3 sites trying to decide. Chat answered immediately each time I had a question. I was listened to, I was asked questions to help you help me, and I was offered their expertise. RJ was available to me through the process and even explained in detail, answering all my questions, that the more expensive Zen Haven would not make me happy based on my sleep pattern. When I finally decided to follow his recommendation and purchase the less expensive L&L Relaxed Firm RJ gave me his direct line and completed the purchase with me over the phone. Painlessly. Now I anxiously await delivery. RJ assured me he will be available to me for any questions during the continued process."

"The purchase experience was first rate. If the actual product has the quality of the sales personnel, I will be very happy...stay tuned!"

"Ordering my look and leaf mattress was easy and simple. Look forward to receiving my mattress in the next upcoming week!"

"Very polite. Helpful. Informative."

"Lots of information, very used friendly and easy to follow.
Hope the mattress is as good as the web site."

"This is the 2nd mattress we've bought from LoomandLeaf.com. We still love our original purchase. This one is for our daughter. She was looking at a foam mattress but I didn't like the idea of her spending so much on time on, what I believe, is an unsafe mattress. The loomandleaf mattresses are made organically and with an eco-friendly foam. I can highly recommend them."