"Information was succinct and very adequate to enable me to make an informed buying decision. Additional assistance, provided by Layla, @ account executive, was excellent, and it's pleasing to know she will stay with the account and me, to personally answer any and all questions that may come up in the future.
Very professional in all respects, and I'm putting a LOT of trust in L&L's continuing excellent service. Many thanks.
Looking forward to the next step; your White Glove delivery program. :-) .......and of course, getting much better sleep experience."

"All info was on website and easily understood."

"I bought the bed online. Then the purchase was confirmed. I'm not sure what exactly I'm reviewing. "

"After reading reviews and watching a video, I was almost ready to order our mattress. Just a few more questions which were readily answered. The ordering process was quick and easy. "

"L&L made it easy order mattress of my choice. Jon was knowledgeable, friendly and helpful."

"Great experience but there needs to be a discount when buying multiple mattreses"

"Read my last review. I can't wait for my mattress to arrive. I've written a review earlier but not sure it was ever sent.
Quality mattress: highly rated by NY Times' "Wirecutter" website.
Foam is rated as close to expensive Temper-pedic foam.

Wondering what sheets to purchase for a 12" mattress? It seems as if you can only buy 15-18" sheets these days."

"We are both retired. When we get up in the morning, our backs hurt. How we started looking at memory foam started with our travel trailer. We lived in our 28 ft travel trailer while are new home was being built. People on the forums say that the mattresses are not that good in travel trailers. They are quite thin. So we purchased a 3 inch memory foam topper and wow, that really made a difference. So with that knowledge I started shopping all the memory foam mattresses. I compared many of them and Loom & Leaf came out on top. We really liked the idea of having our new Mattress delivered rather than coming in a cardboard box. The construction of the Loom & Leaf is much better than the ones that sell for over $2500. That is our story........we can't wait to get our new mattress! "

"The process was very easy!"

"I liked what I saw about the Company, about their products, and that it is all USA based. Reviews indicated that this was indeed an excellent choice for me. Best of all, I liked working with Team Leader, Alan Friedman, who led me through the process without being a pushy salesman. I look forward to receiving and sleeping on my new Loom & Leaf mattress.
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"We purchased our first Loom & Leaf Queen Relaxed Firm Mattress back in October 2016. After 2 years, we remain 100% satisfied with our purchase. We decided to move up to a king and L&L was the only mattress we considered. I have owned dozens of mattresses over the years and these are the best. "

"Ordering by phone was easy. Staff very helpful!"

"I asked several questions through the 24/7 customer service chat service before ordering so I was very confident by the time I placed my order. The ordering experience itself was simple and Loom & Leaf, so far, has done a wonderful job of keeping me apprised of where my mattress is in the process.
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"My first time buying a Loom and Leaf mattress. Read excellent reviews and my wife and I are looking forward to getting a good nights sleep"

"When I got on the website a chat window opened up and a got quick and accurate answers to my questions. The chat agent said that he would stay on in case I had any questions later. About ten minutes later I had another question and the agent was right back there to answer that one. The site was very good and easy to navigate and there wasn't any excess info that was asked for. I made a purchase and then immediately received simple and direct confirmations and receipts via email. Very nice job all around. "