"I am looking forward to the delivery of my mattress. Ordering was so easy! "

"This will be our second purchase and we have been thoroughly satisfied so far. "

"I still didn't receive the mattress, but so far so good :-)"

"This experience was by far the best customer service ever! I research and ask many questions many times to help make the best educated guess on what to purchase. Every employee I chatted or talked to showed me extreme care and respect.
Once I decided Loom and Leaf was the decision, Renee, went above and beyond to assist me with the order process .
Thank you !!"

"Just ordered our mattress yesterday. So Far gotten order confirmation and feedback emails so communication is good at this point. Per the excellent reviews of this company, expect the rest of this transaction as well as the product to be excellent. Will update our experience as it goes on."

"The rep was very helpful. "

"Charlie answered every question.....I never felt rushed and most important, I felt as tough he was truly concerned with my many needs."

"I very upset and disappointed in Loom & Leaf. I am forced to buy another adjustable bed. Your policy regarding adjustable bases is terrible and unneccesssary, Just because I though I was buying a 'full' and mistook it for 'twin-XL', I was forced to spend an additional $1,700.00 (#3462645) & buy a 'full' no exchanges for the wrong bed delivered. I already bought a bed, $1,700.00. (#3461996) I'm retired NYC Firefighter living on a fixed limited disability pension and Social Security Disability. Why when you remove the mattress, not the entire bed as an exchange. Up to this point I was thrilled with your service and products. But this development changes my mind. I guess I'll have find another company for future purchases. Please re-consider. I hate to throw a good un-used bed away in the garbage. Your products deserve better.
Eugene Walsh ****@**** ***-***-****"

"Quick response to questions"

"Had a text to insure that we had our needs met. Very polite on the phone as we were unsure of a a few items. Thanks"

"After much research I purchased the Loom & Leaf mattress. It has changed our nights and days! My husband no longer takes daily pain meds for his back/neck issues, and I no longer take sleep aids! Thank you! "

"No retail salesman could answer all the questions I put to your reps thru about Loom and Leaf mattresses. It took me a few days thinking of just one more question. I can't tell you how many I had asked. They answered every one with great knowledge.

I've never bought a mattress from my home computer before. This will be a first.

I have bought many mattresses in 77 years and always from a retail store. Never was I offered any amount of time to see if I was satisfied. Surely not 120 days like Loom and Leaf.

The price was right and much less than a retail store. Maybe this is the new way of the future. Only time will tell.

"

"Everyone was so courteous and helpful with my order process. Hopefully I'll love my mattress too!"

"Easy buying experience and love our new mattress!"

"We are repeat customers. Purchased a Queen Saatva 6 months ago and have been very pleased with the purchase, both in comfort and pricing. Went shopping for a replacement for our King Tempurpedic which we have had for too many years. Found out that Saatva had brought out a line of foam mattress under the Loom & Leaf banner available in king size. After comparing the Tempurpedic and the Loom&Leaf it was an easy choice to go with the Loom&Leaf for both comfort and price. "