"L%L asked me to review the experience so far. Since I just bought it yesterday, there is not much to report. The website was easy to navigate, and things were clear."

"Beth-Ann was delightful. She actually appeared eager to serve us, which seems quite rare these days."

"Very thorough and complete information. Easy ordering. "

"Loom And Leaf has created an interactive, easy purchase experience while ordering their mattress online which is a great addition compared to the frustrating and confusing typical online mattress ordering purchase process."

"Not only are the Saatva mattresses unbeatable (I have the Zenhaven and just bought the Loom and Leaf for the guest bedroom), but their customer service is superb! The rep who helped me online purchase the Loom, and answer some detailed questions, was both knowledgeable and helpful. She got what I needed immediately, and resolved some doubts and questions I had about both mattresses. As a bonus, she offered me toppers for both mattresses at no charge to me whatsoever. Can't beat this company for product quality and customer service!"

"Chester was very knowledgable and answered all my questions. It was a great experience and looking forward to receiving the Loom & Leaf mattress"

"I am not sure if this is a problem in your system but I was unable to check out on-line for a Canadian order. I would think this would have been tested on the site. I ended up having to call to order. Although everything else was great, I was disappointed that this final step could not be processed. "

"So far excellent. Waiting for my mattress to arrive but the shopping experience has been faultless. "

"Great easy placing order, website easy to navigate"

"Informative and intuitive order online. All my questions were resolved on the L&L website, ALL of them! I usually have to email or call in after researching other products prior to ordering. After placing the order I was immediately informed my mattress would be delivered and installed in 9-18 days. I look forward to receiving this new product. "

"I used the phone and spoke with a customer service representative to order the bed. He was knowledgable about the products and took a lot of time speaking with me about our mattress history, ultimatley recommending what I expect will be just the right mattress for us"

"I've only ordered my new mattress and I am impressed with the customer service I've received. I was ordering online and wanted to pay by Paypal. It didn't come up in the payment options so I chatted with Kenny about it. He ended up calling me and walking me through all the steps of paying and how the entire process will go through deliver time. I really appreciated Kenny's help as it reduced my stress level completely."

"The buying experience was smooth and efficient. Excellent customer service over the phone, and quick and easy web site to place order. "

"IT was great to deal with a person she was so helpful in starting with a firm mattress I wasen't sure what to order,but we hope the firm is our answer. BUt she said she would help us if it wasen't right. Great company who looks out for the buyer for a change. Your employee was excellent in helping me A plus employee for sure."

"Quick and easy. Answered all of my questions"