"Easy to order. Flawless delivery. Loving my new firm mattress. "

"Reviews were great and website easy...waiting to see if the product is as good as the buying experience"

"The ordering process is simple and easy to understand. That is all that has happened so far. The website is very intuitive."

"I called customer service first but the man on the phone was very abrupt. I felt like I was bothering him with my questions. He finally asked if I was ready to place an order I answered no. He couldn't hang up quick enough. I immediately went online and plac ed my order. I was very disappointed with the customer service after reading how good it is."

"My husband did the first order for our master bedroom and I just ordered the same mattress for our guest room. Seamless experience so far. He did mention that on the first purchase, the delivery company took longer to schedule than it took the company to build the mattress. That could just be for our area. We also decided on the first purchase to buy a different base and that experience went smoothly as well. Waiting for the second mattress now. Mattress buying couldn't be easier!"

"I've consumed reviews of Saatva, L&L, and Lineal via youtube, blogs, and websites. I've heard nothing but GREAT things and happy to report my buying experience has been the same so far. I am a very wary online shopper (despite being a millennial) I only started online shopping about a year ago ('16). I started my research to purchase a mattress in January '17 and purchased in May '17. Throughout those few months I chatted with several Saatva/L&L customer representatives via their chat and they were all extremely friendly, helpful, knowledgeable and patient. As far as I know, they earned no commission talking to me. There was absolutely ZERO pressure to purchase, only to answer every minute detailed question I had and patiently respond as I chatted my thought process of my mattress purchase out to them. I was also provided direct numbers and work hours of the actual agents I spoke with - which was so impressive. I used PayPal Credit to finance my mattress as well and it was easy to set up and use immediately. I encountered an issue at time of payment, reached out via phone and was helped accurately and efficiently within minutes. I feel very confident with my research and purchase experience so far. Their customer service could be a model for a business case study, as service like this is so rare these days. I can't wait to get my mattress and provide feedback on that too. "

"Our representative was courteous and answered our questions very thouroughly and was helpful for us to make our decision."

"Roger was very informative and answered all my questions. "

"Super easy buying experience. I wanted to do a split payment to utilize a gift I was given and the sales rep was very helpful and made the buying experience enjoyable. Thanks so much! Can't wait to get my new mattress."

"Great customer service and products. Order a queen size firm and a foundation. Happy with my purchase:)"

"Very easy to order! Chandria was excellent!"

"All my questions were answered and I feel confident in my purchase and the excellent warranty."

"I called, explained what i wS lioking for and I felt good about the trype of mattress I wss advised to purchase."

"My online purchasing experience was very positive. I enjoyed having the chat option appear in case I had questions. "

"Our shopping experience was easy and pain free. We have spent months researching mattress companies and when we finally decided to give Loom&Leaf a try, we were impressed with how simple and easy it was to purchase. We look forward to receiving our purchase!"