"I am entirely satisfied with the help you gave to my product research, my decision-making and my ordering."

"Web site was very easy to maneuver and read. "Chat Live" with a representative was instantaneous and a pleasant experience. I had been researching already so knew what I wanted to purchase but the few questions I had were answered immediately. My total purchasing experience was excellent. Their website is very user friendly when initiating your purchase."

"We initially bought a twin mattress. My husband and I liked it so much we would (playfully) argue about who would do bedtime duties. Finally new resolved to just purchase one for ourselves too. The whole process was simple and the customer service was great. "

"I was impressed with Loom & Leaf's website and super easy, but informative and thorough, buying process. If the delivery, set up, and ultimately product performance is as terrific as the buying process, I'll be elated!"

"I had two live chats and two telephone calls prior to placing my order. The first live chat and my calls with Les and Theresa were extremely helpful. All three answered each of my questions and did not try to "sell" me a product that was not the best option for me. My second live chat was not as successful as the person on the other end kept sending me canned message responses. I especially want to thank Les for all of his assistance. His was my longest conversation and he was extremely helpful and very knowedgeable."

"Rather than ordering online (being an old guy but young at heart) I called. Got connected to a delightful young lady named Dawn. She answered all my questions. So I placed the order. Looking forward to the arrival. "

"Purchased an extra tall twin loom and leaf regular firm memory foam mattress. The craftsmanship is excellent, no new mattress smell, plus my son is sleeping longer and loves the feel. He doesn't overheat but he doesn't get too chilly either. Everything I could have hoped for in a mattress. Glad this is organic and ethically and sustainably made at a reasonable price to boot."

"User friendly website, easy order process. We can hardly wait to receive our mattress!"

"Very easy and friendly website.
Ordering is very quick "

"Ordering our new mattress on the Loom and Leaf website couldn’t have been easier. Now we’re anxiously awaiting delivery."

"I haven't received my mattress yet, but I found the interaction on both SAAVA sites extremely helpful. I suffer from severe arthritis and my spine is deformed due to many back surgeries. I didn't know whether the Loom&Leaf or the SAAVA would be the most beneficial. In the end, after texting back and forth on both websites, it was decided that the Loom&Leaf would be the most beneficial in my case. I'll let you know the results. A good night's sleep without the severe pain is what I crave."

"Everything has been quick and easy! "

"I did my research and I decided on this Mattress. Ordering the relax firm was very easy, they broke down your choices and you order. Now I wait with high hopes of a peaceful nights sleep with out pain."

"I dealt with Dan B. The salesman and have had excellent and exceptional customer service.Thank you, Robert Snook"

"Just ordered yesterday and have been so impressed with their customer service. We so look forward to sleeping on our new Loom and Leaf mattress!!"