"This company was very easy to order from and did a confirmation call as well as an email. Looking forward to getting our mattresses!"

"I just placed an order and It was very easy to do and when I had a question the chat box was right there and someone answered my questions almost immediately. Awesome service if the mattress is as good I will be a very happy customer. Thank you."

"What a streamlined purchasing experience. No issues what so ever and any questions I had were quickly answered via chat"

"I don’t know whether I’ll like the mattress or not but I’m already quite impressed with the company! I placed my order, got a confirmation email and just waited, because that’s how internet orders work. Then today, I got a live human being calling my phone to thank me for my order! An email bot is one thing. But an actual person saying thank you for an internet order? That’s unheard of!"

"This is my first week on a king size matress and it feels amazing. Just bought a full size bed for our daughter :-) just wish there could be a bigger price difference for the queen and full beside the 50$! Either way the bed has superior comfort and quality and little to no smell. Thanks look and leaf, you guys have made a fantastic line of matresses."

"Great customer service so far. I've used their online chat room to speak with multiple people regarding questions I've had. Everyone has been prompt and helpful. I received a voicemail today letting me know more specifics.

Thank you can't wait to try the bed"

"loved everything about dealing with Loom and Leaf. Great customer service, fantastic communication, excellent price... unfortunately not into the product. It feels kind of like a spring mattress, and having been used to a Temperpedic mattress it just didn't work for us. 5 stars for everything else. "

"Thus far, the customer service from this company is great. Everyone has been so nice and helpful too. I only wish I could get my mattress NOW!! I can't wait to try it out. With 7000 five star reviews, I'm pretty sure I will love it. Thank you!!"

"Website was easy to navigate and customer service was prompt and helpful. Very pleased with service so far."

"This has been one of my best experiences ever ordering online!! I thought it was going to be more difficult, especially since it is a mattress, but was almost effortless.
Thank you for all your help and professionalism. I will certainly refer my friends to your company.
Thanks so much!
Lori Rutledge "

"I did a TON of reading and research before selecting L&L. Reading others comments on the customer service was one of the reasons I chose L&L. Can't wait to get my bed delivered."

"My buying experience with Loom and Leaf has been very positive. It was easy to place the order, and the associates are very friendly. I am excitedly awaiting the mattress delivery to see how well I will sleep. - Jack Harness"

"Great online help with the order. Just waiting for delivery"

"We haven't gotten our mattress yet, just moved and have been sleeping on air mattresses for 6 months while waiting for our home to be finished. We are looking forward to not only a move up to a king size but to Loom & Leaf. The only reason I gave a 4 star wad that the online site wasn't working properly and had to call but all of the other experiences with the customer service and the chat feature were 5 star! Can't wait to sleep on a real mattress! "

"While I haven't yet received my Loom & Leaf memory foam mattress, I am quite impressed with the ease of ordering the product and the follow up activities of the L & L team. Based on previous customer reviews, I am expecting an extraordinary mattress and improved sleep experience. I will post additional feedback after receiving my new mattress. "