"Placed an order thru Newegg for a battery charger for Canon camera SD500. The Battery itself is NB-3L, But got a Charger for NB-13L instead. Called Newegg by Phone 3X on 03/10/18, 03/15/18 and 03/29/18. Was the last call that solved the problem. The name of Newegg agent was Brandy. She called Logan at Photo4Now and asked Logan to send express the right Charger NB-3L or refund it. Finally Logan called me that the NB-3L is not available in stock. So that I will bet a refund of $5 from Logan. The worst things were:
1. From 03/10/18 up to 03/15/18 were never able to contact Photo4Now at ***-***-**** and ***-***-****. Both phones were always busy. I did called them many many times
2. Photo4Now never responsed to the request of Neweggs agents between 03/10/18 to 03/29/18
3. I cannot use my Canon Camera when it was needed the most because the battery is empty.
4. I have to repurchase the charger for NB-3L by browsing online again
Hope this experienced help others who may be willing to buy something from Photo4Now"

"needed help with a return label"

"The BEST computer parts, The best prices, the best deal anywhere online and most of all.. The best Customer Service in the world! That's why I called Newegg as 2nd to NONE, period! "

"I have not received my order for more than a month. This company is so lazy to take follow-up actions to ensure that the ordered item is placed on time. The company takes the money first and they do not care whether the buyer has received the goods or not."

"They allowed me to cancel the order over the phone and reoder. Absolute pleasure. "

"when i was searching for new blender, i found that Newegg had the best price by about 25%. when i went to order it online i thought i could save the shipping cost of about $7.00 by having it sent to a nearby fed x dealer instead of to my home. proceeding with this mistaken understanding i went to checkout. after entering my credit card information, i hit submit the order, or so i thought. the order stayed there and i did not want to hit it again fearing i would double the order. so, i went to see if they had sent me an email confirming my order...there was no email. now i knew i needed help so i called customer service and got Jackie. what a wonderful girl !!! she checked and sure enough my order was never placed and she said i could have it sent to my home address with free shipping and i did not have to send it to a fed x facility. she placed my order and sent me confirmation. all pleasantly done...what a wonderful girl. a business that employs quality people like Jackie to deal with old guys like me is a first rate company. i am sure she is as nice to all she deals with. it's nice to deal with quality companies like Newegg."

"Newegg can't be trusted anymore. Between my self and my 2 companies we have spent hundreds of thousands of $. Only received tax bill from Connecticut for personal account, had to pay for last 3 years because newegg breached trust. Now I got email saying if I get a tax bill after the 18th they can help, well to little too late. They are no longer a vendor we will deal with ever again. "

"Excellent answering questions with high respect "

"They are very helpful, have everything you may need for PCs, and customer service is the best (honorable mention Alexis O.). Always a go to place to shop."

"i buy a lot of my computer parts in this page with no problem. prices are always good price"

"All problems were resolved quickly thanks to the professional crackerjack support team.
They should all receive raises and promotions!"

"I bought a GPU, computer case and mother board for my son .
We need to return to return GPU as decided to get different one .
Spoke to True , customer service agent that helped with excellent customer service to resolve the concern.
I am happy and do business further with this company ."

"Customer representative responding quickly and helped me with my request. Good experience."

"I had technical problem with activating a licence key. Mercy figured it out. Thanks, Mercy."

"Dee.D.Benavidez took care of my questions and case resolution with excellence."