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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2017-12-27

Great service makes the holidays even better!

"Thanks to the great service at Newegg, ill be coming back to in the future!

Im currently in the process of putting together a very special build, and my customer service rep Ronnie really took care of me.
"

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Verified
5/5

2017-12-26

Excellent Customer Service

"Newegg has excellent customer service every time I deal with them. Sylvia.L.Ma gave fast and friendly customer service. Will definitely do business with again!!"

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Verified
1/5

2017-12-26

DO NOT TRUST THIS WEB SITE

"NO CUSTOMER SERVICE , NO TRUST , HORRIBLE EXPARIANCE NO REFOUND , "


Verified
5/5

2017-12-25

Vida L

"I connected instantly to the chat room, where I was assisted by Vida L, she was absolutely amazing, responsive, and very kind. She sorted out an issue i had with cancelling an order and in no time. Also, this was on Christmas! Thank yous very much."

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Verified
5/5

2017-12-25

Christmas Day Chat Support

"I had an expired RMA and shipping label that Caroline C. helped me get renewed with no problems at all. She was friendly and pleasant to chat with. Thanks!"

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Verified
5/5

2017-12-25

great experience and straight forward

"taking care of business. Straight forward. I like it."


Verified
5/5

2017-12-25

Great place to buy PC parts!!!!

"I would recommend Newegg to anyone looking for a place to buy pc parts at a good price and reliable delivery."


Verified
5/5

2017-12-24

Outstanding experience with damaged shipping box

"After receiving a severely damaged shipping box, I contacted Newegg customer service via the chat option. Worked with a CSR by the name of Vida L. who was incredibly professional and took the time to promptly and professionally resolve the issue to my satisfaction. This is the type of customer service that will keep me and my family Newegg customers forever. Don't bother with the others, Newegg is the way to go!"

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Verified
5/5

2017-12-24

Chat assistant Apple H. Fast, to the point.

"Amazingly fast support, Apple H did not ask me to repeat any info i had already given. Apple H. just seen the issue and immediately resolved it."


Verified
5/5

2017-12-24

Great experience

"Whether your returning, canceling, or ordering their customer service is great. Easy and helpful. Apple H. was helping me out."


Verified
5/5

2017-12-24

Great customer service by Vida L

"Quick and well explained the details with no rushing in my decisions. Found an optimal and fair solution to my case. Provided me with all the info I needed."


Verified
5/5

2017-12-24

Pretty quick Service........

"Few Words For a Good in tenders..... :)"

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Verified
5/5

2017-12-24

An Apple a day.....

"Customer service representative Apple H. handled my question about my order status in a quick, very professional and friendly manner. Thanks for a pleasant experience!"


Verified
5/5

2017-12-24

Excellent Customer Service

"I had to contact regarding a missing package and Vida L. was very helpful. A claim was filed on my behalf and was told that if package could not be located a replacement would be shipped out to me! Wish all customer service people were so pleasant to deal with!"


Verified
5/5

2017-12-24

Marry Christmas to Martain(Martin?Spelling?) and Frankie excellent Service.

"Hi Newegg, first of all Merry Christmas! Thanks for all of the 100% service, as always. I wanted to thank Martin for his execellent care and survice. He listened to me and understood exactly what I needed better than I even did, lol. Looking forward to this new gaming PC. It is power potential.
271411861698873 Tracking #
RMA #78937820
ASRock Z370 Killer SLI/ac LGA 1151 (300 Series) Intel Z370 HDMI SATA 6Gb/s USB 3.1 ATX Intel Motherboard RETURN and REPLACE for DOA and for a BETTER GAMING BOARD. :)

Best Regards,
Christopher Peterson
****@****
****@****
(619) 209 - 1645
"

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