"Very happy with it thanks "

"I have been purchasing products for many year, and have always had a great experience with this company.
Their sales are even better.
Shipping is great as well. Items come well packaged and I have never had an issues with a crappy box or not enough padding."

"This is a scam. They create shipping label on the same day. Product will be shipped very late. Any requests to cancel will be countered with 'Cant cancel. Shipping label already created. Refunds will cost you re-stocking fee and shipping. Even for defective products. You will be asked to reach out to manufacturer to understand if it is defective or if its a feature. scam scam scam."

"Very reliable PC, great performance. Such a steal with easy set up. Very prompt delivery. Very glad with my purchase. Highly recommend!"

"very happy with everything"

"As a grown man I'm tight with my money and I though $60 for a year of Xbox live was crazy but I've bought 3 month subscriptions from other websites for an equivalent price. Upon receiving the digital code it allowed me access to Xbox live but not to game pass or EA play like every other previous purchased website had prior. I contacted customer service and was told sorry you bought it now it's yours. So screw Newegg and it's customer service I will NEVER USE THAT WEBSITE AGAIN."

"Pretty simple, really. I saw what was described as an unlocked phone of the model I wanted and I ordered. Then I spent 30 minutes trying to add ATT APN settings which would not save. I contacted google tech support (it's a google phone) and spent 40 minutes with them trying to add ATT APN settings with the same result. They looked up the IMEI number and informed me that the phone was Verizon locked.

Is it really that hard to sell what you list on the site?"

"They have very good prices "

"Can't get any information out of them on past or present products. Keep telling me my sales tax cert is not correct even though we have issued hundreds over the past 21 years using the same number. How can they say what is correct in New York from California? Business side has no idea what is going on from the retail side. They are another Chinese want to be Amazon.
It is not working and they just destroyed a 20 year relationship."

"Their marketplace sellers send using the worst shipping and then try to blame the customer when packages are lost. "

"Wish I can get more than I had "

"Never buy from NewEgg! They are really bad with customer service. They’ve had my return for 15 days and still won’t issue me a refund. SCAM ! Buyers beware! Run!"

"They sent my laptop to the wrong address and basically told me to get lost by saying they don't hold themselves responsible for the errors they cause.
so many orders in the past. But now never again.
I will definitely tell folks of this experience.
And will keep going until this gets fixed. "

"Sad but stay away from Newegg.
I am an IT guy, I do IT support for a firm as well as it's clients and staff.
I have been buying from Newegg since the beginning, 20 years now and Newegg is lost.
It's business model is buy online ship to buyer. Well with Newegg using bottom tier shippers like Laser ship now, the quality and reliability has been lost. Newegg's customer service used to be top notch now it seems like they hire the handicapped.
I recently purchased 10 monitors from Newegg, 2 got damaged 3 didn't show up and laser ship put a bogus signature attached to all shipments even ones that Laser ship showed had not been delivered yet and were in transit.
They tired to deliver to a buisness on a Friday June 25th. We were close like many others that weekend. I contacted newegg immediately and they put shipping claims in.
Over the next 3 weeks an email chain of stupidity unfolded with 4 or 5 people fumbling the claims and repeatedly asking me for the same information over and over again.
Monitors finally started to show up 2 at a time 3 times meaning I received 6 of the 10 over the next two weeks, there were still 4 outstanding with one begin turned around in transit by the shipper and returned to newegg for damage by the shipper Laser ship. Of the 6 I finally received 5 were okay and one was damaged by water, the one that was returned by the shipper was returned to newegg and I was refunded 0.00 dollars with no explanation as to why I wasn't refunded the full amount and shipping, 3 are missing and we are out over 900 dollars right now because 0.00 refunded, one damaged and 3 missing at 199.99 each, cant make this stuff up. I will never use Newegg again because they decided to take no responsibility for the shipper they chose to use I did not have an option at check out to use a different carrier. Newegg wont refund me for the monitor that did show up that is damaged. They say it's past their return window even though the shipper returned one and the other monitor was only delivered last week over 3 weeks from the time I purchased it so newegg claims it's out side of their return window. It should not be my responsibility to fight with the shipper they choose. That's why I pay them for shipping so they can use who they think will get the product to their customers as quickly and undamaged as possible. RIP Newegg. You lost me, my company, and my clients as a consumer of goods from you. I worked with you for 3 weeks. Now I will dispute the charges with the credit card company. Hope you loose. Ever since you sold out to the Chinese in 2016 you all have been headed towards Tiger Direct status, Well, now your there congrats on another pitiful mile stone. "

"hello, do not buy products from newegg company, because they delivered the product to the wrong address, but they do not refund my money. They lost my 800$ laptop, they won't refund my money. The tracking number says the product was delivered in Newark. but my address is located in wilmington. I talked to ups, they say that they paid for the lost package with newegge.

but they said that newegg delivered it to the correct address and they will not refund the money.I have never seen such a terrible company in my life.what can i do in this situation?"