"I had a very difficult time downloading Elements on my own, so I called telephone support.

Frankie helped me through the process and even though we had to spread the time out over a couple of days (due to my schedule), she never forgot to call me back.

The error turned out to be mine, but she continued to be patient and stuck with me until I figured out the problem.

Newegg's service is excellent.

Excellent service. Thank you."

"I needed help completing an order. I did not wait long to speak with someone and they took care of my issue quickly."

"When the GoPro 3 that we had purchased and given to our grandson for Christmas would not hold a charge, Rosie helped facilitate the return for a replacement. She was able to set everything up to go directly through our daughter, which saved a tremendous amount of time. In the process, she was very professional and friendly. We were all very pleased. "

"The customer service fellow was great, but it took almost an hour of wait time to find out there fast shipping is a thing of the past. N.Cali. to N.Cali., two weeks?"

"Rob did a phenomenal job assisting me with my order. He made my Newegg experience better than I could have ever expected."

"Ordered this GIGABYTE
GIGABYTE GV-N75TOC-2GI G-SYNC Support GeForce GTX 750 Ti 2GB 128-Bit GDDR5 PCI Express 3.0 Video Card

In stock. Ships from United States. Most customers receive within 2-10 days.

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640 CUDA Cores
2GB 128-Bit GDDR5
PCI Express 3.0
3 Used from $136.69
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GIGABYTE GV-N75TOC-2GI G-SYNC Support GeForce GTX 750 Ti 2GB 128-Bit GDDR5 PCI Express 3.0 Video Card
GIGABYTE GV-N75TOC-2GI G-SYNC Support GeForce GTX 750 Ti 2GB 128-Bit GDDR5 PCI Express 3.0 Video Card
In stock. Ships from United States. Most customers receive within 2-10 days.
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Overview
Specifications
Warranty & Returns
Overview Specifications Warranty & ReturnsQ&A
A new choice of weapon for serious gamers, the GIGABYTE GeForce GTX 750 Ti delivers powerful performance at an incredible value. Based on the next-gen NVIDIA Maxwell architecture, the GTX 750 Ti boasts 640 CUDA cores and a 2GB GDDR5 memory that work side by side, delivering twice the performance at half the power consumption of previous generation GPUs - you can effortlessly game in Full 1080p HD in today's most hot titles. Plus with GeForce GTX gaming technologies, like NVIDIA GPU Boost and GeForce Experience, you'll get a fully evolved experience in your PC gaming.

This model is slightly factory overclocked to Base 1033MHz/Boost 1111MHz (Standard:1020MHz Base / 1085MHz Boost) for smoother gameplay.

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ULTRA DURABLE 2
Using high-quality components on graphics cards is the key factor for having a long-lasting, stable, and reliable product. GIGABYTE is again setting a new standard by using Ferrite Core Chokes, Low RDS (on) MOSFET, and Lower ESR Solid Capacitors, providing the stability and reliability from their high-end graphics solution. In addition, GIGABYTE Ultra Durable 2 Edition graphics cards now feature a sophisticated layout topology. This state-of-the-art power design from GIGABYTE delivers the ideal integration of thermal, electric characteristics, digital signals, power circuitry, and optimum placement of components for enhanced graphics performance.
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WINDFORCE 2X ANTI-TURBULENCE-PARALLEL INCLINED
WINDFORCE 2X parallel-inclined fin design is equipped with two ultra-quiet PWM fans and a copper heat pipe to enlarge the air channel on the graphics card vents, creating a more effective airflow system in the chassis.
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UP TO FOUR DISPLAYS ON A SINGLE CARD
Support up to four displays on a single card. Satisfy your multi-screen setup, high definition, and extreme gaming experience.
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SUPPORT 4K @ 60HZ VIA TWO HDMI
Current graphic cards do not support HDMI v2.0 specifications; it is required to use two HDMI v1.4 output to support Ultra HD resolution - 4096x2160@60Hz. With a monitor featuring HDMI Dual mode, users can experience an impressive 4K HD enjoyment with the latest technological advancements!
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OC GURU LL
GIGABYTE’s exclusive OC GURU ll utility is an easy way to monitor and adjust all the important settings of your graphics card. It offers a brand-new instinctive user interface. You can monitor and tune various parameters including GPU clock and memory clock, adjust fan and OSD settings, get online support, and even update driver and BIOS directly.
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GEFORCE EXPERIENCE WITH SHADOWPLAY
The easiest way to optimize your games and keep your drivers up to date, the GeForce Experience application automatically notifies you of new driver releases from NVIDIA. With a single click, you’ll be able to update the driver directly, without leaving your desktop. The latest version introduces GeForce ShadowPlay. Fast, free, and easy-to-use, ShadowPlay is a new approach to gameplay recording, utilizing an on-board H.264 encoder built into GeForce GTX 600 and 700 Series graphics cards, and an innovative recording mode that shadows your every in-game move.

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I received a $49.00 Motherboard, NOT WHAT I ORDERED!
Been dealing with Newegg they give me the Phone number for the supplier a Chinese girl "Rose" LOL. Promised me that if I sent her an Email she would send me a shipping label. Did that. She said Newegg removed my email address and I should call a number in China and give them my email address and they will send me an email with the shipping label and I should open the enclosure immediately. I emailed my address again...No response. I called her number again, No answer. Thanks for being an honest store Newegg! I'm out my $144.00 and still don't have a graphics card!"

"I just recently purchased a RTX 2070 with the battlefield 5 promotion. I had a few issues with the order and contacted their Facebook page. After a brief period I had a reply, and open communication with Customer representive Derrel. He answered my questions with techinical proficiency and provided me with an ample amount of information."

"I have purchased numerous items from Newegg in the past. A recent purchase the first week of December lead me to deal with Customer Service this week. The CSR (Veronica) that I spoke with last evening was very professional and courteous. It has been quite some time that I have had such an experience with a CSR from any company.

Now, it is fingers crossed that we will get a quick resolution from the seller on this issue."

"Easy, fast, friendly return of merchandise. Very polite and helpful.
Will be a return customer."

"I started on my first PC Build in late December and using PC Parts Picker as my guide, I went on a shopping spree that included several purchases from Newegg. On the ordering front, Newegg was convenient and deliveries were fairly quick. I can quibble with the packaging on some of the items (e.g. packing a Corsair CPU Cooler in a bubble wrapped envelope - twice!) but given that everything arrived in one piece, more thanks to the shipper than the seller. But I digress.

My beefs are with their fulfillment center, Memory Finder, Customer Service (CS), and the return process.

I had three interactions with CS this week.

1) Fulfillment Center beef:
I ordered 1ea. CPU cooler and a tube of upscale thermal paste and paid for 2 business day shipping. The CPU cooler arrived a day later than I had expected, and it did not arrive alone. No, the second item was not the thermal past - Instead, Newegg sent me two CPU coolers. (see above note about flimsy packaging). I called CS. The auto pilot told me that the wait would be 30 to 40 minutes and gave me the option to have them call me back. I opted thusly.

An hour and a half later, out to dinner with wife and kids, I finally received the return call. I told the CS rep that I wished to be a good Samaritan and return the second cooler, for which I was not charged. While on the phone with the CS rep, I mentioned that the paste had not yet arrived, and if it hadn't yet shipped, to cancel that order, since the cooler came with a little tube of the stuff.

The RMA was promptly sent in an e-mail, and I returned the second cooler (in a box).

2) Customer Service beef - ANSWER THE PHONE!
Five days after I placed the above order, I received an e-mail invoice from Newegg with a note that the thermal past had shipped. It arrived two days after that (7 days after paying for 2nd business day shipping).

Back to the phones to complain and make sure I could return the paste at no charge. The autopilot told me the wait would be 14 to 20 minutes. I was not given the option to request a call back. So, I held. And held. And held. An hour an 10 minutes later I gave up. Figuring it wasn't worth my effort for a $10 item.

3) Memory Finder and Return Process beef:
I ordered a $480 Corsair 64GB RGB RAM kit based, in part, on Newegg's Memory Finder matching it to my ASUS motherboard. The price was good, and Newegg had it in stock, so I ordered it. After the install, I could not get my PC to boot with any of these RAM sticks inserted in slots A1 or A2. Several calls to ASUS resulted in the verdict that the motherboard was ultimately the culprit. However, in the process of diagnosing the problem, ASUS pointed out that the RAM was NOT on their Qualified Vendors List QVL.

I replaced the motherboard and tried the RAM on it. It seemed to work, but I got antsy because of ASUS's caveat that the RAM was untested and could they couldn't guarantee that it would always work. So, being a newbie with more money than sense, I decided to trade up to a faster and more expensive kit that WAS on the QVL.

I went to the Newegg website and ordered the new RAM kit (nearly $900). I immediately started the return process on the non QVL RAM and saw a $70 restocking fee along with $10 shipping charge. I flipped back to the order to cancel it. Five minutes TOPS from the time I ordered the RAM, it was too late to cancel. (My thinking was, I'll keep the old RAM until it fails and spare myself at least $980.)

I saw that the website said the wait for CS was only a minute, so called. Surprise, surprise, surprise! I got straight through. So, I gave the CS rep a piece of my mind about the restocking charge. To his credit, Bryan Wood kept his cool and worked with me to resolve the problem. He also apologized about the long waits on the phone, explaining them away as a post holiday flood of calls. It's a longer story than I'll relate here (who the heck is still reading this anyway?), so I'll cut to the chase. Bryan sent me an RMA for the RAM and promised that when it was received, I would not be charged for restocking, though I still had to pay shipping. The order for the replacement RAM was already on the way. All good? Not quite.

I received an email a few minutes later telling me that the newly ordered RAM was not in stock. Order cancelled. Back to Amazon.

I guess I'm spoiled by my decades long history as an Amazon Prime member, but when I call Customer Service, I don't expect to be on hold for over an hour, without the option to have the vendor call me back. And, I don't expect to be charged for restocking or returning items that were defective or - as in this - incompatible.

I was happy to find a vendor for computer parts to keep Amazon honest, but all things being equal (price and availability wise), Amazon's hassle free return policy will get my order every time.

I haven't written Newegg off, but we're not off to the best of beginnings.
"

"I accidentally ordered the wrong graphics card and m.2 drive for my system. Although the wait time was long, the call back feature they offer was great. Got my call back about 30 min after placing the initial call. The guy who helped me. I can't remember his name. Was great. Ver helpful, and understanding. Issued me a refund so I could purchase the correct items! Best customer service I have had in a long time"

"Great help, answered all my questions was brief and quick and accurate "

"Had a product that went bad, was concerned that it would be a problem returning it, but I was treated with professional and prompt service. I will be back for more IT orders for my business.
Thank you, JR.J.Navarro.

"

"I recently purchased an Acer Predator x34 that was retailed for $799.99. A few days later, the price dropped down to $749.99 and another additional subscriber coupon for $50 off, which would total to $100 off. I called NewEgg customer service, and the 1st lady that I have spoken to could only offer me the $50 price match guarantee and not the promotional coupon. So I thought to myself "Well, I am a premium member and can always return what I have for a full refund of $799.99, and get the one that's on sale for $699.99". Which I also mentioned to the first lady, but she could only grant me the $50 price match guarantee item.

If I were to get the one on sale for $699.99 and return the one I have for a full refund of $799.99, not to mention the shipping cost on their part, and re-selling what I currently have for a lower price as "refurbished or open box item". That's when Becky L. Lopez stepped in on my 2nd call (30 minutes later) to the Customer Service, she was very helpful, polite, and very patient. Becky, was able to grant me the $100 difference without a problem (unlike the 1st lady I spoke on the phone). "

"Had to RMA my motherboard because of a defect. Customer service rep was able to send me an “advanced” replacement so that I wouldn’t have to take the partly working motherboard out of my computer and be without a computer for a week. A++ service, will only use Newegg in the future."