"NewEgg are some of the best people for customer support out there. They'll go the extra mile to facilitate you despite some companies being completely awful with their warranty/replacement (Samsung) which tell you to replace things via NewEgg. The fact NewEgg is willing to actually stick their neck out and fulfill these requests is incredible.

I don't trust any other tech reseller as much as I do NewEgg, Amazon is a good company don't get me wrong... but when the chips are down NewEgg;

1: Never deletes your order history
2: Are much more accommodating with customer support
3: Price Match
4: Have the best motto: "Have an eggxcellent day."

NewEgg also has the most well thought out and informative product descriptions out there. Again, they're beyond good, they go the extra mile for us, buying tech can be a hectic and frustrating experience especially when something goes wrong like it has for me. But NewEgg are there to help you through it.

Welp, that's aboot all I can say I guess. I can't recommend NewEgg enough, they've been here for us for ages."

"good service, really quick "

"Delivery was messed up and Merrik from New Egg was able to help out and sort it all out. Great Service!"

"I had a problem with a rebate - sent them an email, another email to another address, and finally tried to contact them via chat. Never got a response back.

Horrible. Won't give these crooks a penny more."

"Had an issue with Paypal rebate through their website. They called me back promptly and resolved the issue almost immediately. I was impressed, thoroughly. "

"customer service is very helpfully, initial my return within 5 mins.

I have to say seagate hdd is garbage."

"Alicia.A.B. was very helpful, polite courteous and easy to understand. It took a while to get where we needed to get to but we got there, there were some unusual circumstances with this case and that is the reason for the time needed to get to a resolution. I would highly recommend Newegg.ca and if you ever have a problem I hope that you get Alicia A. B. as a CSR"

"Site provides excellent customer service and return process."

"I don't even know where to begin with this experience. I needed to return an item that I purchased from Newegg on Ebay almost a month ago because of my own indecisiveness. Rob streamlined the entire interaction while making the overall exchange extremely pleasant. I implore you to hire more people like him. The laid back, calm and collected demeanor exhibited by Rob is exactly what an irate client would need in a frustrating situation. I really can't say enough good things about this company's customer service."

"Hailey was quite efficient and quite polite in helping me get the RMA number and they even waive the restocking fee. Talk about going above and beyond. They are great in general"

"Kari was very helpful. She handled the situation with the return very well."

"Excellent customer service rep"

"She was quick to respond, helped me understand my situation and offered the smarted solutions to my issues. She did an amazing job and I am absolutely impressed with her ability to resolve my issue so quickly. This is how all customer service agents should be, and Vida is a prime example of the person you want on your team! Great work Vida! You deserve a raise!"

"The service I received from the customer service was really accurate and helpful. Thank you very much"

"call center went above and beyond to help solve my issue!"