"The individual was incredibly interactive and courteous. One of the best services I have received!"

"Darrell was awesome and helped me through the whole process. Best customer service in a long time! "

"Vida L. was very friendly and helpful!"

"Customer service is great. Bought something that turned out to be cheaper the next few days and they reimbursed me the money. Awesome people here. "

"exceeded expectations ...was quick to resolve issue.
first time calling newegg support very pleasant experience.
good job RJ.A.Rosales"

"My issue was taken care of immediately. Their customer service is great on the phone and on web chat."

"I had an issue with a product that han not been shipped yet but the price had dropped 10$ during the same day so I asked to get the price matching the lowest on that day. Customer service was prompt to resolve my problem in a very courteous way. The representative answered all my questions and was very polite. "

"Had some issues with my order. Customer service I spoke to was very understanding, sorted the issue right out. I was very appreciative."

"RJ helped me a lot when I forgot to apply $20 off Promo code at checkout. I was initially hoping to get some credit for next purchase, but he applied it to the order right away. I was AMAZED. He was funny and polite, too. Also, the deal is always the BEST here. I stopped even searching amazon or Bestbuy. We got two monitors in a month. 27" under $200? One is 2ms and the other 4ms with Build-in speaker??
You can only find the deal like that at Newegg. Good job guys. Keep it going."

"My issue was handled perfectly

“My issue was handled perfectly and fast. I am completely satisfied with the service of the chat and the person on the other side. Much faster than email and easier than phone !”"

"RJ did a fabulous job helping me out with my issue. It was a pleasure to have him help me out."

"The customer service was absolutely helpful. They insured that my issue(s) were taken care of. Extremely helpful service from Christy.Y. Thanks!"

"Vida was wonderful. Super helpful and patient. Couldn't ask for better customer service. Thanks!"

"Excellent customer support with Christy. She helped me to get a price match via a gift card even if I was 13 days Price Match Guarantee. Many thanks!"

" As a french canadian, Its good to have a service faster than email other than phone, since something we dont express ourself as we would want. But, in chat we can take our time to write and make sure that we express ourself the write way. Thank you ! Vida L. really help me to most easiest way and did even more of what I expected ! I was only hoping to have a new label for a RMA and he did it and extend my RMA request to make sure it reach in time.
awesome I've got less stress to go on now !"