"I'm not sure my experience at this time. The ordering was easy. I hope this isn't a scam. I'll update the review when all is said and done. The website was fantastic "
"Able to purchase contact lenses, 1 box per eye! At an amazingly low price. Did not like the processing fee of $24. "
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us”
"I don't like all the additional fees at end of checkout.
Do it up front!!!"
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Love the quick ship! I also love how i can click reorder without having to remember my prescription! very useful"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"good am...looks like when you give us a discount code you increase your processing fee to offset it...what kind of CS is that?"
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.
”
"I wish there was more price transparency upfront. I was very surprised to see such a big jump between my cart price and then my checkout price. "
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Great prices with free shipping. Easy to navigate the website."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Easy to see the way to go just eyeballing the site"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Always an ease and breeze ordering through opti"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"My total price was around $96 but when I went to hit the purchase button on the next page, the price jumped up a few dollars. Total came to $100.31. Am I to believe the price really changed in a matter of seconds?"
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"It was super easy to upload prescription and pay online. Now I can wait on the order."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"GREAT PRICES AND GREAT SERVICE "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Very easy and very quick to order."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Offered the best price to be found. Easy to order."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Just messing. It's my first time ordering contacts so I dunno. But you said give it a catchy title."
“Thank you for sharing your experience with us! We appreciate your feedback and are here to help with any questions or concerns you may have about ordering contacts for the first time. Feel free to reach out to us if you need any assistance.”
A rep from OptiContacts.com, Kits-AlexM, has responded:
“Thank you for sharing your experience with us. We understand your concerns, and we want to assure you that we are a legitimate company dedicated to providing excellent service. If you have any questions or need assistance with your order, please feel free to reach out to us. We look forward to proving our reliability and ensuring a positive experience for you.”