"Super easy online ordering and processing experience!"
"cheaper than my vision insurance store, great value, fast shipping"
"Second time ordering from here & will be returning. They are by far the cheapest web site I have used"
"Advertised as 28.95$ per box, bought one fore each eye and the total comes out to 118$. It went from 58$ to 118$ like magic."
"Saw the initial sale price but the $139 processing fee is less than ideal"
"Great price easy checkout. Best price on the market."
"On the check-out page, I used a coupon code and saved 15% on my order, but on the next page where free shipping is offered, a processing fee was added on that virtually negated the savings from the coupon code. It's a deceptive practice to offer a discount and free shipping and then tack on a hefty processing fee."
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Beware of significant fees at checkout - good price starts to match every other site"
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.
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"Always good prices and fast shipping. Saves me hundreds of dollars a year."
"User friendly, understood my rx . Fast."
"Easy But there is no section to ask questions"
"Reasonable price. Good product "
"My preferred place for contacts. Great price, fast shipping, and just easy to order. Great job!! "
"I never thought ordering prescription glasses would be so simple. This is my first time. Compared to other online sites, OptiContacts helped identify the correct glasses size for me, PD measurement, ease of loading prescription, and best of all....prices. I WILL be returning for future purchases.....very satisfied first-time customer."
"Took me 30 seconds to reorder. Good job web product and SMS marketing team!"
A rep from OptiContacts.com, Kits-AlexM, has responded:
“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”