"Excellent product and fast service"
"Very easy to order on line and just pay for regular shipping-they deliver quickly"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"Great Price. Easy to order. No problems."
"Checkout was very fast / simple, "
"Why are all contact Lens companies so deceptive about pricing- They advertise a low price then hit you with "processing" fees that are more than the actual price of the product!
This industry all seem to follow this totally deceptive and dishonest strategy- Shame on you all!"
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"It was easy to find my contacts and they were an excellent price. "
"Awesome quick reorder Great!"
"Could see the price immediately saved time on shopping around. "
"Awesome online discount made it a no brainer to shop here"
"This was my first reorder in 7 yrs. All my previous order info had been saved, making it a very fast and streamlined process."
"The processing fee is a real negative. Defeats the purpose of “free shipping “ and “25% off “ auto ship” offers, very slimy in my mind. Other than that the ordering process is super easy. I will probably look elsewhere for a site w/out processing fee. the contacts may cost more but at least they are up front with the total cost."
“Thank you for your feedback. We are sorry to hear about the experience with your order, but rest assured, we will get this fixed for you! One of our agents will contact you shortly for further assistance.”
"Ordered one for my husband and it was great. I needed to made a change after purchasing AC the Custer service was fantastic. I was so pleased I ordered again for my daughter!"
"Found to be the best price online and even in-network at stores. I trust them since I've purchased contacts from them in the past."
"So much easier than placing an order at my doc, who requires an appointment ($$) just to order glasses or contacts with a current Rx."
"Quick and easy to upload RX, and find the contacts I need. Order pricing is upfront with no hidden processing fees that appear at checkout. Will use this business again, assuming its delivered as ordered."
A rep from OptiContacts.com, Kits-AlexM, has responded:
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”