"The added $10 minimum for shipping is a bit ridiculous! It’s expensive enough to buy a box of contacts, but in this time of inflation, the big companies should consider us working class can’t really pay that much for shipping alone! That’s a meal for a family of 4, if prepared something less expensive as spaghetti! Still, it could feed many ppl! That’s my opinion!"
"Great price I am highly satisfied "
"Quick and easy ordering process"
"Fast easy convenient great wonderful "
"Quick delivery, was kept updated when delivery would happen"
"$35 in processing fees? This is no longer cheaper than ordering directly from my doctor."
“Thank you for your feedback. We are sorry to hear about the experience with your order, but rest assured, we will get this fixed for you! One of our agents will contact you shortly for further assistance.”
"Pick a price that sounds extremely sellable, then make your money with a ridiculous amount of shipping and handling handling just before the last step in checkout. My S&H cost more than my lenses and it took five days to process my order. Shop elsewhere."
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"User friendly website. Let's see about the product "
"not there with code HELLO but it is with others ?"
“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. We understand your concerns, and one of our agents will reach out to you soon to provide further assistance.”
"I have used OptiContacts several times now. I have compared them to other online contact providers, but so far, OptiContacts has the best prices even on reorders. Other places have tried to raise my price. Shipping is fast and free for normal shipping. 3-5 days and I have my order.
I would recommend trying OptiContacts and you can "see" for yourself."
"Easy Peasy Lemon Squeezy... very quick & easy to order"
"I will be thrilled when I get my contacts- I will happily say more then. "
"Great online promo available!!"
"Best prices & easy to use web site"
"hidden processing fees and false advertising pricing. "
A rep from OptiContacts.com, MariaKits, has responded:
“Thank you for sharing your thoughts. We apologize for any inconvenience caused by our shipping costs. We strive to keep our prices fair and competitive, and a team member will be reaching out to assist you with any concerns. Your feedback is valuable to us.”