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Product & services pricing
4.03/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.22/5
Customer service:
4.26/5
Return/Replacement policy:
4.19/5

Verified
1/5

2024-07-12

Bait and switch

"Love how you add on a $20 BS processing fee when customer is about to check out. What a joke. This will be my last time ordering contacts from your company. I hate hidden fees. What a joke!!!"


Rep reply posted 2024-07-12
A rep from OptiContacts.com, KitsAndreaM, has responded:

“In recent times, we’ve noticed a trend among our competitors, who are displaying extremely low upfront prices online to appear more competitive. Despite our initial reluctance, we’ve needed to adopt this practice at OptiContacts.com due to the impact it had on our traffic and orders, despite our competitive pricing.
We want to assure you that OptiContacts.com remains committed to offering the most competitive prices online. Your savings and satisfaction are paramount to us. We invite you to compare our bottom line prices with those of our competitors, confident that we’ll continue to exceed your expectations.
Your continued support means everything to us.”


Verified
5/5

2024-07-12

Great Experience

"Easy to use website and ordering process!"


Verified
5/5

2024-07-12

Quick and Easy

"Grabbed my prescription from my most recent appointment. Got the 24 pack so I wont have to worry about it for a while and so I got some free sunglasses and free shipping!"


Verified
5/5

2024-07-12

So easy

"WOW! This was a great experience, no questions asked, just order what you need. Will be using again. "


Verified
5/5

2024-07-12

NO SCRIPT NEEDED!!!

"SO EASY ILL NEVER USE EYE DR OFFICE AGAIN!!!"


Verified
5/5

2024-07-12

Quick and Easy

"Easiest and quickest way to order contacts. Great pricing as well. "


Verified
4/5

2024-07-12

Good price, but handling fee was high.

"Handling fee was surprising high, but still a good price."


Verified
4/5

2024-07-12

Hope it’s real

"It was cool quick easy hope it’s legit "


Verified
5/5

2024-07-12

Great Price!

"Great prices and easy order process."


Verified
1/5

2024-07-12

They Bait and Switch their Contact Lens Pricing

"They showed a discounted price of $156 for my contacts, but when I went to pay with PayPal the price jumped to $173.60! What a Bait and Switch scam!"


Rep reply posted 2024-07-12
A rep from OptiContacts.com, KitsAndreaM, has responded:

“In recent times, we’ve noticed a trend among our competitors, who are displaying extremely low upfront prices online to appear more competitive. Despite our initial reluctance, we’ve needed to adopt this practice at OptiContacts.com due to the impact it had on our traffic and orders, despite our competitive pricing.
We want to assure you that OptiContacts.com remains committed to offering the most competitive prices online. Your savings and satisfaction are paramount to us. We invite you to compare our bottom line prices with those of our competitors, confident that we’ll continue to exceed your expectations.
Your continued support means everything to us.”


Verified
5/5

2024-07-11

Easy Peasy

"Very happy with the smooth process of purchasing my contacts. I was very happy with the coupon code as well to provide a nice little discount."


Verified
5/5

2024-07-11

I SEE SAID THE BLIND MAN

"very user friendly website and easy to navigate through to complete order"


Verified
5/5

2024-07-11

Great easy servoce

"Easy to navigate website and easy to order online."


Verified
5/5

2024-07-11

Excellent service

"Very user friendly and great pricing!"


Verified
5/5

2024-07-11

Easy

"Very easy to find my lenses and order "