"First they had exactly the contacts I wanted/ needed. (the only company to have in stock) And they had the best price. Can't beat them!"
"Quick and easy on line purchase!"
"Wish I would have found this site years ago. "
"I went to my local area store that sells eye glasses and they wanted over $500 for the same pair of glasses. "
"Good price and easy processing."
"iT IS ALWAYS EASY TO ORDER. AND SHIPPING IS FAST."
"Awesome service, I ordered the wrong strength and when I called they still sent me the correct ones for FREE! These are as high quality as you would buy at any optical shop but way less cost!"
"Last time I ordered, the contact lenses were on back order. The company gave me an incredible price for glasses as well. "
"The process of finding and ordering my contacts was so easy!! Thank you!!!!"
"I logged in, uploaded my prescription, and paid. Done. The easiest and best prices I found from all the other sites. Will use this team again!"
"Smart and simple shopping experience "
"You texted me a 30% off code and when I went to check out, it said not able to use code so I changed my order to only 2 boxes (1 per eye)."
"Your adds are very misleading. Service charge showing up at the end is very high and misleading. Keep sending emails on a daily basis for different offers is not a good practice.. "
“I'm sorry to hear about your experience. We strive to be transparent about any additional charges and will review our ads to ensure they accurately reflect our pricing. We appreciate your feedback and will work on improving our communication practices regarding promotions and offers. One of our agents will contact you shortly for further assistance. Thank you for bringing this to our attention.”
"For some unknown reasons, the total cost of the order WENT UP once I proceeded to the payment page!! This increase was IN ADDITION to the processing fee and the shipping charge that were shown in the shipping and billing page. I could not find out why the total cost would go up another $17 as I went from the billing page to the payment page."
“Thank you for your feedback. A processing fee is charged however it is not hidden in any way. We try to make the processing fee as evident as possible however since the processing fee represents a percent from the total price of your contacts it cannot be calculated until you add your items to the cart. As such the processing fee is indicated on the page before you provide any of your personal information and included in the total cost shown on the last page before you complete the order.
Even considering this fee, we guarantee our total price to be the lowest on the web, and it's backed by a 7 day price guarantee which can be viewed at:
https://www.opticontacts.com/priceguarantee7.html
Thank you for choosing OptiContacts.com”
"Hi, I was ordering my contacts and saw I qualified for free sunglasses if I put more in my cart - so I added an order for my son's new glasses that I was going to purchase elsewhere, but went to check out and the offer for my reward went away so no sunglasses :( I would like them please if possible - the tortoise shell was my choice."
A rep from OptiContacts.com, KitsCS, has responded:
“We apologize for the inconvenience you experienced with the discount code not working on your order. One of our agents will contact you shortly for further assistance. Thank you for bringing this to our attention.”