"I received amazing customer service with Overnight Prints. They truly strive to please their customers. I will continue to use them for all of my printing needs. They reprinted an order of mine that I felt was off center- no questions asked. No hassles. "
"I have used Overnight Prints for years. On rare occasions when something goes awry the response to my emails was prompt, polite and they did what needed to be done to make things right. Prices are more than reasonable and the products are nice. They only improvement I would say is to pack a little better, since the main issues I have had are damages which occur during shipping."
"While "Customer Service" seems to be a thing of the past, there have been four employees of Overnight Prints who have gone above and beyond to insure a solution to my issues. E-mail responses were instant, and with a simple phone call with Eduardo everything was corrected on line as I waited and watched. I would highly recommend Overnight Prints to anyone with printing needs. "
"I have been a customer of Overnight Prints for a couple years and do business regularly. They are a great company. In the past I did have some problems with them but I feel as if they have overcome most of those issues. The product is amazing. The prices are unbeatable.
My most recent experience was great with the customer service.
They have gone above and beyond to fix the mistake we had and I'm very pleased with them and I couldn't be more happy with the way they have worked with me to resolve the issue. I will continue to be a long time customer."
"Horrible service! Do not use this printer! There are a number of other quality printers out there. I put in a simple order. 10 days later, my order arrived, missing one of the items I ordered. I contacted customer service and they didn't even apologize for the error. Received the missing item about a week later. Guess what? It was printed incorrectly (they glued the notepad on the wrong side of the pad). Not to mention it was packaged in a bubble mailer, not rigid, so the notepads were bent at the edges. Again, horrible customer service! Save yourself from inconvenience and aggravation and void using Overnight Printers by any means. I've had excellent luck with PS Print, Vista Print, and CatPrint to name a few."
"One word: Impressive. Overnight Prints offers some of the best customer service that I have seen at any company. In the instance of my order, I submitted a request for an electronic proof before I was going to pull the trigger on purchasing my order. Before I could hit "refresh", I had an email response with exactly what I needed in order to move forward with the project!
Truly impressive for such a large and respected company. Whenever a company can give the impression that they are a lot smaller and have every individual customer feels like their needs are #1, then they have a home run.
Bottom line: Continuous discounts, combined with happy clients, equals a successful business.
My recommendation cannot be higher."
"EXCELLENT great customer service - product was better than expected."
"I ordered 1,000 business cards from Overnight Prints. I had seen some mixed reviews, but I decided to risk it. I am sure glad that I did! The cards were so much thicker and of better quality than those I had been ordering from a national office supply chain store. The color was perfect and consistent throughout the entire order. The best part—I got 1,000 for less than I had been spending on 250 from the chain. Even with the free shipping selection, I received them in only 4 business days. I would highly recommend Overnight Prints."
"These guys are really amazing. I have a professional photography business and ALWAYS use overnightprints.com for my clients.
Even when there is an issue (rare), they go above and beyond to make it right. UPS was slow to deliver my recent order, yet overnightprints.com refunded my shipping.
Truly top notch!"
"I have had several years of excellent experience with Overnight Prints. Most recently I had a brochure file from a client that was a different size than the standard that Overnight Prints produces. I worked with a really nice File Support Representative named Eduardo and he resized the file within minutes and sent it to me. You can beat their customer service and pricing too!"
"I have placed two orders with Overnight Prints and am extremely happy with the quality and customer service help I received. The prices are very reasonable and the quality far exceeded what I expected. I received free UV spot treatment on both my files and had a concern with one order. They sent me a packing slip to send back my order and reprinted the new file FREE of charge. I use their services for my consulting company to create and maintain a professional image. All products are printed on thick cardstock and the colors are true to the colors created and seen on your computer screen. I will continue using Overnight Prints for all my printing needs."
"If you're not doing business with these folks then you're really missing the boat. The customer service is AMAZING. I deal with a lady named Samantha. She is so awesome to work with. I don't use any other online printing services anymore. "
"I was ordering a product and had to upload my own design. Was having problems doing this when I saw that I could email them and they would assist with the upload for free. Did so, and this started a several email conversation with Samantha. VERY HELPFUL and issue was resolved. The response time was phenomenal. I have ordered from them before and my order always arrived very quickly, even though I select a normal delivery time. "
"I'm very pleased with my order of mini business cards from overnight prints. they were very affordable, they came on time and the quality is good. i will be using their services again!"
"I love Overnight Prints! The products I order always turn out great. The quality is excellent. And their customer service is quick and friendly. I also love the prices and frequent sales! "