"i purchased canon s9000 printer and it was delivered the next day! what would it be like if some one i roder it same day delivery iguess before they hit the send button it would be at there door!keep up the good work.
khan wahid"

"This company confuses me. They have great prices and delivered on time, but their Customer Service is HORRIBLE. Their package tracking is not accurate. If I had a company that large with that amount of business, I would go the newegg way. Best customer service in the industry. Win everyone over and do twice the volume.

I ordered 2 512 meg Memory stick pro's and a memory stick order. I cancelled the order 5 minutes after placing the order and received this reply.

This is to advise that we received your cancellation request for your order.

Due to our fast processing of the order, we cannot guarantee that your order will be canceled. Prior to
receipt of your request, your order has been processed already and the Distribution’s warehouse has forwarded
the package to the carrier.

If we have been able to cancel your order, you will receive an email confirmation for the cancellation. If we
have not been able to cancel the order, we will still notify you via email.

Thank You,

Richel
Page Computer
www.pagecomputer.com
18885572557 x 115


I received the order anyway. You mean to tell me they can't cancel an order 5 minutes after the order is placed?

Well, I'm keeping the order and I will be VERY careful in the future ordering from them. It is kind of dissappointing because they only need to change a few things to become one hell of a good place.

I'm not satisfied nor dissatisfied."

"One the worst experiences of my purchasing history. Web page did not accurately reflect keystrokes - upon telephoning, was on hold for over 1/2 hour. Operator stated web site being redesigned - when asked why the delay in answering telephone, was told we have alot of calls. I go to the site to query status of order - site responds with no such order on file! "

"My exact email to them. Awsome service support and delivery time!!
They arrived today!! Wow that was extremely fast!!
I hooked them up and am totally satisfied!!
You can't do anything wrong with a great product, the absolute best price I could find and with the speed of the delivery!!
I will definatley look you guys up next time I need something!!

Thank you so much,
Rick LeBlanc"

"I used to buy from Page Computers all the time, but I'm about to say 'never again'. We received a defective data projector replacement lamp from them - first problem I'd ever encountered with them. First they told me I would have to handle the return directly with the manufacturer, who was in turn flabbergasted that Page Computers would even make such a claim. After sending them a sharply-worded e-mail, they issued an RMA & call tag through UPS. UPS never picked up the merchandise, the tracking number just says they received the billing electronically from Page Computers when I try to track it on their web site. I recontacted Page Computers, they said they issued a new call tag. This second tracking number isn't recognized by the UPS web site. When the next allotted period passed and no pickup was made, I contacted Page Computers again. Now they want me to foot the bill for the return and they'll 'reimburse' me. Sure they will - I really believe that - NOT! And of course now the first RMA number has 'expired' so they've issued a new RMA number, meaning I have to retrieve the package from my Shipping/Receiving dock and change the RMA number on it. What a complete pain in the neck! At this point I doubt that I'll get any resolution on the issue, short of disputing the charge with the credit card company.

***Update 4/24/03 - Now they're trying to say my return was an 'exception' and there's nothing further they can do to help me apart from the aforementioned solution of having me ship it back at my own expense and wait for reimbursement.

By the way, the grammar of the person I've been corresonding with at Page Computers is terrible - I can barely understand their e-mails. It certainly isn't providing me with any incentive to continue doing business with them.

***Update 6/12/03 - vendor has issued full credit and did reimburse for return shipping. While this specific matter is now satisfactorily resolved, I am still somewhat disappointed with their customer service - this transaction didn't need to be such a hassle."

"I ordered an AC power adapter for a Fuji digital camera which I received within a few days. The price was as much as 20% lower than I saw it listed for at some other merchants. I was very pleased with the delivery time and price."

"PageComputer is an excellent site that I would recommend to anyone looking at electronics. Their prices are some of the lowest, and the online ordering system is quick and easy. In addition, the processing of the order is very fast. I placed an order on Thursday afternoon and received it on Friday morning, while paying $7.00 for standard shipping. Lastly, I never received any calls from sales department wanting me to buy other accessories... Trully a great site. I highly recommended."

"Ordered iGo Juice Power adapter 11:45PM Tuesday...one of best prices on PriceGrabber, shipping cost reasonable...rec'd home delivery 4PM Thursday. I am again very happy with Page Computer."

"First time buyer from Page Computer. Ordered the night of 4/8 and here it is in my house on the 10th. Very smooth transaction and good communication along the way. Thank you very much. Good job. "

"On the whole, a very good company with excellent prices on many items. I've noticed only two problems. First, you can browse their inventory for a specific item and not find it, but if you search on the part number, it turns out they do in fact carry it and have it in stock. Second, if you're a government or university and have to use a PO, they ding you with an additional 10% fee, which isn't mentioned anywhere on the site."

"Fabulous prices, great service, doesn't get any beter than this!"

"***UPDATE***
They contacted me asking that I retract my review on another site and that they wanted to know what they could do to make me happy. I asked them what they had in mind but all they would do is keep asking me to retract the review. Finally many emails later, they told me there was not enough profit on my $240 order to do anything for me.
These guys don't have a clue.

Ordered item on 4/1. UPS shows that billing info supplied on 4/1 but package never was shipped from Page. Calls to UPS confirm this and they say package should have been delivered 4/2 guaranteed. As of 4/3,Page will do nothing about it. UPS says they should initiate a trace but they won't do it. I have been forced to purchase item elsewhere and no longer need it. These guys are impossible to get on their live web help as well. I will contest the credit card charge and hopefully get my money back!"

"I ordered a Nikon Coolpix 2100 digital camera for my wife. It is her 32nd wedding anniversary present. Page Computer had one of the 3 best prices when price+shipping was included. Other sites had a slightly lower price but were charging $19.90 for shipping a 2 lb. camera! Page was $3 higher on price but only charged $7.02 for 6 to 7 day ground shipping. I chose this option and got the camera IN 1 DAY! OUTSTANDING! Page obviously doesn't make profit from shipping charges. Very commendable.
Brand new in the retail box full US warranty camera. Excellent service and shipping. I will definitely purchase from Page Computer again!
A completely satisfying shopping and buying experience. Simply excellent!"

"Their service was excellent. It was a great experience doing business with them, and they were so prompt. I had hardly finished hitting the Enter key and the door bell was ringing. Well maybe not that fast, but delivery was super fast. In addition, they answered all emails promptly and comprehensively. The same also applies for telephone calls as well. It's been a long time since I found a Company that believes in real customer satisfaction. One last thing, their prices are low too."

"Purchased radeon 9500 pro around noon and checked status to find it shipped the same day. Tracking number wasn't available but logged onto their live customer support a couple days later and got tracking number. Excellent service and support!"