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0.00/5

2/5

2003-03-20

"Ordered Antec Plus1080AMG. Wanted clarification from sales that a fan was installed in the side panel (Antec website ambiguous about this). Went back and forth three times with sales via e-mail (no 800 number) to try and get an answer (indicated I was interested in buying if it had the fan). Received no answer to the third e-mail and finally called long distance on my dime. If they weren't on the west coast (as I am), I would have ordered from the next good reseller for $6.00 more. In summary, good price but poor sales support. Possible indication of poor support overall given some of the prior posts."

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5/5

2003-03-18

"I ordered my camera on Monday night and rec'd it by standard shipping on Thursday. This was about my third purchase from Page in the last two years. Have had great service.
"

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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
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Ability to determine if a product was in-stock real time
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5/5

2003-03-17

"Competetive prices. Very fast shipment. Very pleased with this purchase."

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Overall product shipping and delivery process

5/5

2003-03-14

"I have ordered from page for many years now and just received my latest order for a video card. This card was hard to find and they had it in stock. I have never had any major problems with page computers and am amazed at some of the negative feedback. Their pricing is good and I have even had to work with them on a damaged return once without issue. On this order it was sent USPS which seems to be slow compared to other
carriers, but the part arrived within a weeks time. My constructive comments to page are to work on the shipping status issue, I often receive shipments before they are noted as shipped on the website status screen.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
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Resolving problems
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Product Returns/Refunds/Exchanges

5/5

2003-03-14

"I just placed my first order with Page Computer, and I had to write. They not only gave me a great price, but also have the best order tracking system I have seen on the web. It is so user friendly, and so fast. All I needed was my email address and the order number, and I could instantly see that my order was not only shipped, but that it will be delivered today—a couple of days ahead of my expectations.



So many times, each web retailer has customers enter a user name and a password, and all of them have unique requirements for the password that disable me from using only one. Thank you for not doing your order tracking that way. The email address and order number were so easy.



I will definitely do business with Page Computers again.

"

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Overall product shipping and delivery process

5/5

2003-03-09

" Besides a great price for the item I purchased - good web sight - items easily found. Placing order also painless. Very good email communication I was kept informed of my order through the whole process. Shipping was quick! Unbelievable packaging for software!!! The box could have been thrown in with gorillas and the contents would have come out unscathed!!! Will order from again should they have what I am looking for. Thanks!"

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Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-06

"I purchased a KonicaMinolta 2400 laser printer from Page based on the experience of 2 previous purchases (an lcd monitor and a digital camera). As before, Page had one of the lowest overall prices (item + s&h).

Ordered on Sunday 3/6/05 and received email promptly with my order number, etc. The printer was shipped Monday 3/7, and arrived 8:00 am Wed 3/9 with standard shipping (Fedex).

It doesn't get much easier than this. I'll buy from Page again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Product Returns/Refunds/Exchanges
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5/5

2003-03-05

"Page has an easy to use no-nonsense website and REALLY rapid shipping. I read an e-mail that my package had shipped on March 4, 2003. That is only one business day after I ordered it. I went home to track the shipment only to stumble over the package as I went through the door!!"

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Overall quality of the company
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Is committed to quality products and services
N/A
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
N/A

5/5

2003-03-05

"On my first attempt to order a scanner I had lots of trouble finding what I wanted with various websites. Google got me where I wanted to be. It listed Page Computers as the lowest price including shipping that had a decent rating. My order was very efficient and quick, verified by an e-mail, then two more e-mails within the next 24 hours verifying my order processing and shipping confirmation. I received my scanner in three shipping days and am very happy with the price and service that I received."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-20

"I can't say much more than this: They had the lowest price and I sent the money order on Monday and the Monitor showed up on my door Friday morning.

Also, excellent customer service. I used their 'talk with a live person' feature on their website and Maria answered my questions quickly and politely.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service being knowledgeable
N/A
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

4/5

2003-02-17

"Their customer service was excellent recently. We buy a lot from them as prices are excellent, but when I made every mistake possible (ordered wrong item, followed wrong procedure) their customer service rep took over - no restocking, and their courier picked up package so we paid no shipping for return. This ISN'T their policy, but I explained what happened and they really took care of it excellently!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-14

"No problems. Shipment tracking seemed to take forever, but didn't affect shipment of order. The day tracking # appeared was the day that the package was due to arrive. Never actually received e-mail that tracking was available, had to keep checking order status for tracking #. Not a big problem, could be due to intercompany communication, whatever. I got my stuff at a great price in a resonable timeframe, that's all that counts."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall technical support
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-13

"This company is great!!I received my UPS order the very next day, without selecting expedited shipping, due the their very fast shipping. Great prices. Highly recommended. Daby Packowski"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service

5/5

2003-02-12

"I am extremely satisfied. Fast shipping, item well packaged for shipping, item works perfectly and is as described, the price was great, and your communication with me was excellent. Overall rating is 10 points better then perfect."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-06

"I ordered a sony flash for the lowest price on the internet from you and asked for ground shipping for $6 ...placed an order yesterday (with a lot of hesitation and my fingers crossed)...Today I check the status and it is already delivered...that is what is called amazing ...think about changing your website address to amazing.com... Thanks
Sri
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site