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Verified
1/5

2006-07-20

"They had the best price on a digital camera I wanted for a trip, so I ordered it. A week later, it's still not shipped. Supposedly it was bieing held up by the manufacturer. I called sales to ask if the product was available to ship that day and they said yes. So I asked why, then, have I been waiting a week for my camera to be shipped. The guy stalled long enough for their online chat to time out. So I called them and spoke with someone else. He transferred me to a voice mailbox. Yeah, right. He kept telling me that it would ship that day and I should have it by the end of the week. I reminded him of the shipping times and he said not to worry about it. He 'guaranteed' it would be here. So I called customer service and waited on hold for 15 minutes before I could talk to anyone. SHe said esentially the same thing.

I'm disgusted that they know a customer is upset by an unreasonablly long delay and they LIE. That's poor customer relations. So it took a week for them to ship my camera, and it should be here on Monday, not Friday as they promised.

Next time, I'll spend the extra $10 and buy from a reputable seller.
"

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Delivering products damage free
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Ease of checking delivery status
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Overall customer service
Customer service being trustworthy
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Verified
3/5

2006-07-19

"Yesterday I got my scanner. Fedex screw'd the delivery. And after many phonecalls, my package was traced.

Still, Page computer should send packages with proof of delivery.


****************************
My worst online shopping experience. I bought a scanner, the status remained at 'invoicing' for 8 days, and when tracking number came up - it said that its already delivered, and to top it, there is no signature delivery service requested - how can someone ship a product without a proof of delivery?????

I spent a considerable sum of money, and till now, I have not got my scanner.
"

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Is consumer focused
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
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Making decisions on their own
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Speed of web site

Verified
1/5

2006-07-18

"I ordered business phones for my new business on the 10th. They charged my account immediately and have yet to ship the product. They don't respond to emails requesting an update. Their customer service phone lines have at least an hour wait. You can't contact anyone else at their offices. They don't update their web site with shipping information. I am wondering if this is a viable business. I'm concerned that I'll open my business without phones. Do not order from this site!"

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Is easy to do business with
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Is consumer focused
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Ease of checking delivery status
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
Resolving problems
Being knowledgeable
N/A
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
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Customer service making decisions on their own
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Customer service resolving problems
Customer service being knowledgeable
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Verified
5/5

2006-07-17

"Let me just start off by saying, Im very imopressed with this online retailer. Page Computer and Newegg.com are probably the best two online shopping sites for PC enthusiasts. I ordered this product on a Monday, recieved it on Friday afternoon. The product I had ordered was a Big Typhoon 4-in-1 CPU cooler made by TT (ThermalTake). Now, I checked newegg.com cause they usually have good prices, I was shocked to see it for 60 bucks (believe me, its worth it) after going through pricegrabber.com, I saw Page Computer had it for 35 bucks. S/H brought it to like 44 bucks. Not a bad deal and 25 bucks cheaper than anywhere else I saw it. Customer service kept in contact with me the whole way (Thank you Martha and Nicole) Email was answered very quickly and my questions were answered to my satisfaction. They even offer a free 3 month extended warranty!!!! How can you go wrong with that. I will definately be ordering more from them in the future. Great prices, fast shipping, awesome customer service! HIGHLY RECOMMENDED!!!"

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
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Verified
5/5

2006-07-14

"Ordered Cross/Wacom Penabled Tablet PC Pen w/ Cap. Promptly received it on the following weekend. Satisfied with the price & experience."

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5/5

2006-07-12

"I ordered 2 Mobo's and received them the next day. The quick delivery may have everything to do with them being a half hour drive from me (the warehouse), but apart from the tracking status never updating on the web, I had no problems. But i suppose there was really no need to update the tracking info in my case.

Update: 0 problems with either motherboard as of yet. Page did right by me.

"

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Verified
5/5

2006-07-07

"Outstanding Price,Service and Shipping.

Placed order for AURAVISION Illuminated AuraVision Keyboard on 07/3/06 and just received item on 07/07/06 in excellent condition for a price of $57.42 + a reasonable $9.09 shipping fee, The price was also the cheapest price of any online retailer on the net.

I don't know about the experience that other customer's has had with this company but mine has been outstanding that also beat some of the transactions I've had with Newegg.

A+++ Recommended!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
N/A
Customer service being knowledgeable
Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
4/5

2006-06-18

"They seem to have the best overall prices on the internet. The only problem seems to be that they take a while to ship. I suspect they ship direct from the manufacturer, as opposed to keeping stock on hand. I ordered several items (20'' widescreen, dual monitor stand, keyboard, and some other stuff); the monitor showed up in three days, but the keyboard took over a week to arrive. If you absolutely need something in two days, order from Newegg. If you want to save some money and don't need it right away, order from Page."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
N/A
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
1/5

2006-06-17

"Pricing for this store is aggressive. The customer service -- their responsiveness, their willingness to help -- is awful. I have a brand new, $600 printer which was Dead On Arrival. I have been badgering them for WEEKS for an RMA. In the meantime, I finally got the printer fixed by the manufacturer! But Page has still not contacted me -- and it is WEEKS, not days since I bought the device."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-06-13

"I placed an order on the 22nd. I got upset because for two days i haven't heard from this company. When i called them up, i talked with Marie. She is very knowledgeable and patient. She told me that they have contacted me the same the i placed my order via email. I found out that i mistyped my email address! i was so embarrased. she informed me too that Jim, contacted my house to inform me about the hold up. they need to verify my order since it's worth $1300+. i was so embarrased. i appreciate their effort though. It's really good that they check validity of order especially if it costs too much."

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Verified
5/5

2006-06-08

"I order a pair of WD 500GB RE2 drives. Order 6/1, shipped same day and received 6/5. - 2 days for weekend. Deliver by end of third business day. Very fast again. Never had problems here."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
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Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service resolving problems
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Customer service being trustworthy
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-05-23

"One of the businesses that offers cheap prices. I placed an order with them crosshing my fingers because of the negative reviews. But when it arrived at my doorstep after 2 days, I was thrilled. I guess i shouldn't be judging companies until i experience their services first hand. I am now enjoying my Acer notebook. Thanks to Page"

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Verified
1/5

2006-05-18

"3rd Order in a row I have placed and had to cancel.
In stock status shown on items is totally bogus.
Emails go unanswered. No phone to call.
Complete Waste of time ordering here.
"

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avm
Verified
5/5

2006-05-18

"We do over $1k in business with Page Computers every month and have never had any problems with them."

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Verified
4/5

2006-05-18

"I recently oredered a 2Gb Kingston DataTraveller II from PageComputers. The price was unbeatable, only $55 + $8 for shipping. As soon as I ordered the product, I received a confirmation email with instructions to track my order. I only have one semi-negaitve comment for them: the order status remained at "received" for four days. This is like an eternity for online purchases. However, on the 5th day, not only did I receive the Fed Ex tracking number and a "shipped" email, but it actually arrived that day. So, I don't know what the mix-up was, but it is possible this was due to the carrier rather than the vendor. Overall, I was pleased with my purchase and recommend pagecomputers.com for your low price purchases. "

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