"One of the best experience i ever had getting help from Andy. I was ready to move my purchases to a different site, but after getting the best help from Andy i am not going any where and staying with this website!"

"Today I spoke with Iman who completely handled my issue efficiently. She was not only an excellent representative of Raise customer service department, she filled me in on questions I had about a department that she was not currently employed in. This was great being that so many employees of many companies barely know their own job let alone the next departments role or task. On top of all of this Iman was very courteous, professional and just a joy to speak with. Thank you Iman for such a great experience as this has not always been the case with Raise customer service even when the issue was caused by Raise.

:)"

"I am not a people person and I usually give bad reviews for the bad people who deserve them, and that is why I work at home. lol But I am thoroughly impressed and just blown away at how great the rest of the world is supposed to work and function properly. Case in point is my awesome experience today with Mr. Dante from Raise.com. I had a problem with my Panera voucher at the restaurant. The voucher did not work when I went to pay. I contacted Raise.com via the Chat feature and right away, my spirit was lifted and my problem was solved. Yep, just like that. :) Life is great when things just work out the way they are supposed to and nice people like Dante exist to restore my faith once again in humanity. Thank you Mr. Dante and thank you Raise.com for hiring good people. :)"

"Cassie was able to expedite a refund on a card that the seller advised was not available after the sale went through. Thanks for the great customer service"

"Gift card exchange is not about how much you save but how the company would protect you when there is a fraud which happens very frequently in this kind of business. So far, Raise have never failed to handle any of my issues and they always treat me in a very professional manner. Highly recommended company!"

"I've ordered gift cards from Raise about a dozen times beginning in December 2013. Until recently, I've never had a problem with any cards received. Electronic codes are generally immediately available (I've purchased cards while in line at Home Depot and used them then and there). The iOS app is really helpful, as well, not just for buying but for functioning as a wallet.

I made 2 recent purchases of Starbucks gift cards, about 1 week apart, both with a value of $26.00 (red flag?) and at discounts almost 10% above the norm (another red flag missed). When I tried to use one, it had been drained. "Really? Ok, well, here is another gift card." Drained as well. I informed Raise the next day. After 2 or 3 days I got a response, and within a week of informing them, the refunds were processed. They handled the process in a way that one hope's for should this type of fraud occur, and I sincerely appreciate that."

"great customer service from Lynn.

Smart, personable and informative. Keep up the great work!"

"Deleted my gift card but needed the information again, Santino was awesome!
Loving this company already "

"For secondary gift cards marketplace the most important asset is the trust of the buyers. Nobody would take chance at 10% saving on gift card if they lost full amount doing that before. In my experience over several years, any time there was an issue, raise was able to resolve it to my satisfaction. "

"Bought a HD gift card of $100 balance for $88, thought it was a good deal. But only spent $13 on the same day of the purchase, the next day, the rest of the balance was gone, became $0 balance. Called raise.com, was able to get cash refund of $75 back. But it is too much of a hassle, will not buy gift card from them again. Anyway, I did not mean to criticize raise.com, since they 100 day warranty sounds good enough to cover the purchase, but nobody want to spent so much trouble ending up saving nothing. "

"Such mythological, outlandish, unimaginable customer service can only exist on the 'inter-net'. Lest you think that I have fabricated a yarn, support that Aria provided leads me to believe that, perhaps, it was just a dream. The ease with which I was able to have my questions resolved continues to dumbfound me. Continue to keep such great associates accessible on the phone lines for customer service!"

"They claim that they will refund if balance is lost within 100 days of purchase. If you do buy a USED gift cards from them, use the entire balance within 30 days. If you keep it any longer, your balance will become 0 or cards will go inactive. If you call the retailer for balance check, they may tell you these cards are not identified by their system. Bottom line, keep your hard earned money safe, spend little more on your purchases but avoid this company forever!"

"I've had the best experiences with Raise! They have a great selection of cards and you can save A LOT of money, I saved over $100 when I purchased a new computer I needed for school. Raise is also great in terms of how quick they are to deliver their gift cards, especially ecodes (I've received them within minutes before). Not only do you save money but their customer service is one of the best. The only time I've ever had an issue with a gift card I purchased everyone I talked to was quick to respond, super helpful and got the issue resolved. I highly recommend them to ANYONE!"

"I am so please how the Raise Customer Service (Alice) handle my issue, and also I am so impressed how fast the issue been solved, and also from now, I know that if I purchased the gift cards from them, I am protected in 100-Days Guarantee.
This is really awesome and amazing place to buy gift card with reasonable price.
Thanks Alice, thanks Raise!"

"I purchased giftcards for about $150 from raise. Due to some policy change at their end, i could not use any of their giftcards. When i contacted them for refunds, they said i have used up all my giftcard balance and hence all that they owe me is $28. Surprised, i called up the actual seller of giftcard(WholeFoods) and they confirmed that i have not used my giftcard balance and all the balance is in tact. I have no idea how to get my money back. They have now stopped responding to my emails. If you call them up or chat with them, they simply ask to send email.
I made this particular order purchase on Nov 11th 2015 and hence any purchases before that is not mine.

Here are the card details along with pending amount on each card and last transaction date. This data was provided to me by Whole Foods itself.

Card#************3546
Pending Amount : $75.20
Amount paid to raise by me to purchase this giftcard : $65.40
Last transaction : $5.98 - June 25th 2014 - This transaction is way before i purchased this giftcard and hence is not my purchase. This proves that i have not made any purchases using this giftcard. Hence, I am eligible for a full refund of $65.40 on this giftcard

Card#************1735
Pending Amount : $60
Amount paid to raise by me to purchase this giftcard : $51.95
Last transaction : $60(Activation) - Nov 13th 2015 - This transaction was activation and is the only transaction on this giftcard. This proves that i have not made any purchases using this giftcard. Hence, I am eligible for a full refund of $51.95 on this giftcard

Card#************1876
Pending Amount : $25.08
Amount paid to raise by me to purchase this giftcard : $21.29
Last transaction : 74.92 - Jan 3rd 2012 - This transaction is way before i purchased this giftcard and hence is not my purchase. This proves that i have not made any purchases using this giftcard. Hence, I am eligible for a full refund of $21.29 on this giftcard

Card#************0884
Pending Amount : $10
Amount paid to raise by me to purchase this giftcard : $8.45
Last transaction : $10(Activation) - Dec 21st 2011 - This transaction was activation and is the only transaction on this giftcard. This proves that i have not made any purchases using this giftcard. Hence, I am eligible for a full refund of $10 on this giftcard

Adding up all refunds = $147.09 is the amount Raise owe's me for this order."