"I bought many cards from raise.com but every second card had issue like $0 balance the following day and to get refund sometimes is pain in ...

I got one gift card 3 weeks ago had $0 balance so they told me they are processing the refund but within weeks no refund so I filed the dispute through my credit card few days later they suspended my account because I filed the dispute.. Here is how they handle the 100 days guarantee
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"I have purchased several things from Raise and have been very pleased. Most recently I made a large purchase and one of the gift cards didn't work. I contacted Levi at Raise support, and he immediately went to work fixing the issue. He was very apologetic and pleasant to work with. Although the experience of receiving a bad card wasn't great, the helpful customer service will keep me coming back :)"

"Raise is the only re-sale gift card site that does the right thing. Customer service is so much better w them & they do everything to protect us.
I have some fraud cases open w other cards I bought at a different company. I could cry because I am out thousands of dollars. Raise goes thru several steps w their sellers that other companies don't do. Some companies let them just give them the gift card # to sell & they create an electronic card.
Well, the sellers have those cards & use them later after the warranty period is over. I am not letting this go, this is Fraud & these sellers can't get away w it. Also people are buying cards w a stolen credit card & when the company catches it the close the card. Well w other companies the card is in a new buyers hand & we are out the $. Well, w Raise they take steps to avoid that. I have cards I have bought from Raise months ago & I still have balances on them. I can't say the same about the other companies. Please read reviews. They will save u!
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"Had a discrepancy with my gift card. Spoke with Nathan at Raise, he was able to take care of my problem right away. Thanks Nathan for your prompt service!!!!"

"I had an issue with a Raise gift card. There was a big mixup in terms of how the gift card was actually supposed to get to me. (ie. physical, voucher, etc) Iman was the customer service rep that helped me and she was extremely patient and diligent in helping me sort out the problem -- which according to her, was the first time she'd ever encountered that specific problem. She tracked down the seller and they still had the hard copy card, so the seller mailed it to me and everything worked out.

Thanks, Iman, for your kind assistance!
-Sally"

"I thought I purchased gift cards to sharper image, only to go to the sharper image website and find out these are "cash back certificates," which have a number of brand restrictions, including Bose and Bang & Olufsen. NOWHERE on the Raise website did it tell me these were "cash back certificates" with hidden terms. I never agreed to buy "cash back certificates," which customers get as an incentive from the store--what I agreed to purchase on Raise was full-freight gift cards.

I called and chatted online and received apologies for the situation, but they refused to do anything, because they were "valid gift cards." These are not even gift cards--much less valid ones.

They also refused to let me even speak to a supervisor! This was my experience as a first-time customer, and has been a maddening and frustrating one.

I'm in the process of working with my credit card company to resolve this. Avoid like the plague!"

"I really think all these one star reviews are being written by competitors. I've been using Raise for about 2 years saving hundreds if not thousands of dollars without issue until this week when I had a remaining balance of $80 disappear from a Bed Bath and Beyond gift card. I e-mailed BBB and inquired, they responded that the last $80 was spent in store in Florida. I live in Washington. I called Raise and was able to reach a representative in less than 5 minutes. She took down the details and instantly refunded the amount back onto my credit card. If you buy multiple cards like me, it's very important to keep tack of your purchases and balances in case this happens. "

"Am very impressed with the service/assistance given to me. Thank you so much for your info. Will use the input to egift cards from here on out. "

"During the past year, I have ordered from 7 different web sites selling used gift cards. It's a great way to save money but it's not for people with short tempers. Problems arise much more frequently than when you are shopping online for other products, but I have found Raise to be responsive and honest. Out of 11 orders, I had problems twice. Both times, it took a few days but Raise issued full refunds, and they were very courteous at all times. I can understand that some people have little patience, so they may be quick to post complaints. As far as I'm concerned, that's great because it leaves more bargains for me to snag."

"Called in because my gift card status was pending and I thought I had done something wrong in the purchasing process. In fact I had just walked inside a store that was a wifi black hole. There was no problem at all. As soon as I walked outside and called CS my phone connected and my purchase completed. Even though Stan did not need to assist me with anything he was very pleasant over the phone. "

"Anytime I have contacted by email or by phone, the customer service is excellent!"

"Had a problem with a specific gift card. Angelina and Suzy were soooo helpful and I was completely made whole. Kudos to them both, as well as to Raise for being a stand up company."

"The help I received from Raise support member Nico was great. Very fast and detailed response. Answered all my questions. Thanks. "

"It is good and easy to use?save a lot of money"

"Raise is easy to use; has great discounts and fast turnaround with ecards and support. (Only had to contact support once!)"