"I am new to ReBag and thanks to Allison, she helped and guided me to the whole process.
She made the process seamless and easy with the follow up answers to all my questions.
It was a wonderful ReBag experience !!!
"

"Rebag is amazing for buy and sell preowned luxury items. Peng assisted me with my trade-in and i got the Rolex watch from them. love it!"

"I am so glad I made my purchase through Rebag. The customer service is amazing and is only matched with the quality of my bag! I appreciate the company's strict quality and inspection standards. Thanks to Melinda for her thoughtful follow-up and dedication. I also thank Joyce for her patience and assistance with the sale."

"I’m waiting almost one month to complete an order on a bag. I knew the trade would take more time but it’s been a while. I sent the bags to trade and it took a long while for their feedback, and I ended up paying more than what I was supposed to pay. Now I have no idea when they will ship my order.
"

"I have purchased from Rebag for many years and always appreciate the accurate product descriptions and pictures. I’ve never had to return something because the description was not accurate. I check the site often because you never know when you are going to find the perfect piece to complete a collection. I just found a beautiful pair of earrings that completed a David Yurman set. Happy hunting!"

"Samantha was truly incredible - Yet again! "

"Over the past few months, Rebag has become my go-to spot for buying luxury goods. I am a huge lover of designer bags and accessories and I’ve been so pleased with the items I have purchased from Rebag. Their grading scale is extremely high so the products you receive, you’ll know the quality you are getting. I have been working very closely with their team members, Richard and Joycelyn. These two are just amazing!! Whenever I see something online, both Richard and Joycelyn are quick to send me what I need including detailed photos and information regarding each item. I have also sold and traded items from my personal closet, which was so seamless with the help of Richard and Joycelyn. They’re always willing to help whenever I have a question and provide the best service to make my experience as a customer just so amazing. My wallet is always hurting after I check out Rebag, so what do I do? Buy a bag to carry it in! "

"Special thanks to Richard Lisboa! It has been a pleasure dealing with him for literal months! It started out early but I had personal events take place that prevented me from progressing. However, Richard was respectful of that and tried all sorts of ways to help meet my expectations. In return, I had a seamless process of selling them five of my bags and helping me purchase a Hermes Kelly. They answer questions right away and were patient when I constantly changed my mind about things. Excellent customer service! Overall, pleasant and wonderful experience and I will do again when I get tired of some of my purses or want a new one. "

"Namrata was an incredible help during my buying process. She was thorough and communicated details of the process in a timely manner. 10/10 would recommend!"

"I have noticed on couple occasions rebag will not honor their offer without a clear reason. I submitted 2 Chanel belt bag new with original packaging weeks apart and received a quote. I accepted the offers and sent both items in one order#. They sent email saying they received the items. Then next day I receive an email for one item saying accepted and payment was deposited within hours….I was surprised because it usually takes couple days. I was wondering what happened to the other item since it was sent in same shipment. No email received so I checked and it says declined because “does not meet their guidelines”. I contacted them and no clear answer. The items were both in new condition with protective plastic intact. Just because they decided not to honor their quote offer they just processed the one order then decline the other without even contacting me?! I reached out to them the same day and asked for both of items to be returned. I sold the items way below what I paid and they made the offer? By the time they receive the item (about 3-4 weeks after offer was made) they decided to pick and choose? The issue has been sent to manager and he/she will contact me (hopefully). I kindly asked them not to post the accepted item for sale since I didn’t agree on them pick and choose their quote offer. In the past several years I have used Rebag their customer service has been good. I don’t know if they are going through some changes but this is pretty shady. Take your time on selling your items and try different places before you make your final decisions since there are lot of competitive companies now. Will update review once the manager gets back to me…..:)"

"When a business provides great customer service, it makes it easier to trust them and shop with them over and over again. Namrata Shah has been amazing! With everything from trades, to questions about item submissions, she’s always been helpful and on top of everything. She goes above and beyond to solve any issues and get you the best outcome. I finding myself trusting Rebag more and more because of this awesome human. "

"Did a trade and it was so easy with Namratas help. Even saved a few bucks ! "

"So fast and easy and efficient. Traded my bag in 10 minutes for something new!"

"I have come a couple times to sell with Joe. He and Joy are so sweet and always give the best input, so I know what gets me the best bang for my buck. "

"Leslie was patient and knowledgeable. She made the process easy.
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