"Can’t find the bag you’re looking for…Victor will find it. Having a problem… Victor will fix it… you want an amazing SA… look no further than Victor!!! "
"I love shopping and trading with Rebag. Leslie is a great attribute to the company. She’s always a tremendous help, I’m always in the know if there’s a new sale or an upcoming sale happening due to her. Even on weekends when she makes herself available to satisfy my need. For example I had an issue with an order that was placed I was refunded my money but somehow my points didn’t go back. I brought this issue to Leslie and she corrected it immediately. I appreciate the prompt service. There are several Rebag locations; when I’m in Manhattan I like to visit the location at the World Trade Center it’s an absolutely beautiful site to see. I’d definitely recommend this company to anyone looking to shop especially within a decent budget or trade an item also. "
"I love shopping with Rebag. Leslie, one of the amazing representatives with the company always goes above and beyond to satisfy me and make me a happy customer. Although there are several sites, I particularly like shopping at the World Trade Center location when I’m in Manhattan. I also liked how the company implicated only letting in a certain amount of people in the store at once therefore things will not get out of hand, and acknowledging the COVID-19 restrictions also.
I believe that making a client happy is the most important thing you can do while working in any business but especially retail. Leslie has patience, she’s kind, and when I contacted her via phone or email she was very prompt with replying. I’d definitely refer rebag to anyone who’s looking to shop that has a budget or looking to trade off as well. "
"Oscar at the Beverly Hills location gives truly exceptional service to buyers and sellers! I have sold/consigned my items with two other retailers in the past, but my experience at Rebag was markedly better. I’ve come by a couple times to sell purses. Oscar carefully takes pictures of my items and walks me through the process of selling. I got quotes and payments quickly! If you opt for credit for a trade over cash payment, they give you additional money to spend (20% I think?) Oscar helped me find a LV duffle that I’ve been looking for (LV no longer sells damier Keepall 45 B is the US!) and I bought my first ever pre-owned bag! "
"Oscar was incredible to work with!! I had a great experience finding my dream wallet and he helped me throughout the trade and purchase process. I can’t wait to continue working with Oscar - highly recommend him!!! "
"I just have to say that Richard is so awesome! He always reaches out to me with updates with my account, he lets me know what sales/discounts are available, he doesn’t stop communicating with me until he knows that I’m satisfied, and his turnaround time for a response is super fast. He’s always so nice and very helpful if I have inquiries on products or with my account. He’s made me LOVE to purchase from Rebag! I will always be a customer. You have a real Gem! Very lucky to have Richard on your team! He is the true meaning of “Going Above and Beyond! Thank you!"
"I have been a Rebager for a number of years and I can say whether you are shopping or selling an item, at Rebag-SOHO you will have excellent care. Kristen is the store manager, and she has made my experience trice as special!
Thank you for being you Kristen:)
-Emma"
"Richard provided great customer experience and customer service! He helped me with my recent transaction and it was completed on time. He made sure that I had what I needed for this transaction. Thank you, Richard!"
"Hana Yao is amazing associate ….. she helped me beyond her means which I truly appreciate and grateful…. Miss Yao follow ups my concerns ASAP with positive outcomes- keep up the good work!!!! Mae RN-CNE "
"I have sold both LV bags and a watch. I have received very fair prices for the bags and the watch. All transactions have been very smooth and seamless. A+++ service."
"I went to world trade center rebag storr and was helped by jan who is so helpful.i am actually the kind of person who cant decide right away and jan was there helping me thru out to decide...i like jan so much.If ever anyone out there decides to visit rebag store in world trade center, please look for jan...SHE IS AMAZING"
"I love so much that fashion that we reuse and it was I found in Rebag"
"I love Re Bag in store experience! Why, Oscar at the Bev Hills location was customer service savvy, attentive, mindful and extraordinary knowledgeable keeping me in the loop and how the “rebuy purchase” works. In terms of payment, the payout for my precious bags took 24 hours literally, from start to completion.
I highly recommend Re Bag rather be shopping or conduct resales, do it. :-)"
"Bjorn is the best and helped me make a decision on what bag to buy! He wasn't too pushy but helped to guide mm=e to the right bag"
"Every time I go into the store or call Bjorn, he's very attentive and helpful. He's upbeat and extremely pleasant. You can tell he loves what he does and cares about his clients. "