"Joseph handled my case over the past few days, he did a fantastic job and checked for the update on my case promptly. I am sure that my deal cannot be completed without his help. 5 stars is not enough for me to express how excellent his service is, I would give him more than 5 stars. "
"Was such a seamless experience working with Leslie at Rebag. Brought my trade in and she got it handled and approved same day! Will definitely be back to buy more :) "
"I have been buying luxury stuffs from Rebag last year and it is really good website to buy authentic items. I also got the Diamond rewards from them."
"Doesn't matter I am selling, or buying, or trading...
Attention and understanding to everything what I need!
"
"I had an excellent experience in the SOHO store. Kristin the store director along with the rest of the staff greeted me and welcomed me to the store. I got white glove service. I wasn’t rushed and all my questions were answered. Kristin was extremely professional and nice. She ensured that my trades and sales were expeditiously done. I highly recommend Kristin for any of your buy and sale needs. She is amazing!!! "
"I had been taken great care of from my contact person Hana Yao from Day 1. She always listens to my thought and works with my submitted items for quote to find the best way to make it a win- win situation for both Rebag and me. She is very responsive and usually responds promptly to my messages. I also appreciate the direct communication she always has with me, which I feel I can trust her. She always notifies me timely with upcoming promotion. Will continue to work with her in my future sale and purchase with Rebag."
" Isabel was lovely to work with and helped me find the exact item I was looking for. Pleasant experience. "
"Excellent customer support from beginning to end of the process. Richard is very courteous, informed, and went the extra mile at every stage. I believe he had my interest at heart and found the best Rolex for me at a reasonable price. Thanks again!"
"So I happened to walk by, totally not expecting to find a bag, and then there they were… Jan (the sales associate) and a gorgeous 2020 Brand New Chanel Limited Edition with Sequins). Need I say more? Jan had so much knowledge about this bag and to make buying conditions even better, the bag was a steal. A bag that can sell between 18k-22k, was $4900. It took 15-20 minutes for this entire transaction and I am so happy that I walked in. The Chanel bag was a treasure, and Jan was an incredible and knowledgeable sales associate. Overall, my experience was equivalent and in many ways also superior to some experiences I have had while boutique shopping. Thank you so much Jan! I highly recommend ReBag for your shopping needs! "
"Isabel is very helpful and very professional. She resolved my issue within 5 minutes. Before chatting with her. I spent more than an hour on the phone talking to three different person and not going anywhere.I almost decided never buying a bag from rebag. But she changed my mind. She is the best! I hope the manager can see this. She deserve a promotion! "
"We missed a 10% discount for Mother’s Day because we purchased bag the day before the discount came out. We were so disappointed. We contacted Rebag and a wonderful agent named Cari adjusted our purchase to give us the 10% off. We feel appreciated and valued! We will always shop with Rebag because of how we were treated. Thank you Cari!! We are customers for life. "
"Richard provided excellent service since the beginning of my trade inquiry to any issue(s) and/or questions that I may have had regarding my account and order.
I am appreciative of the time that he spends to offer a high caliber of service that helps me feel comfortable to buy and sell through Rebag.
He is patient and doesn’t make you feel obligated yet is responsive and always helpful.
I look forward to building a positive business relationship as a new customer and will gladly refer Rebag to others through my positive experience. "
"I have had nothing but amazing experiences with Richard at Rebag. He is always so helpful and professional. He always gets back to me in a timely manner via email or text. Its his brand of customer service that has me going back to rebag to shop and sell. So thankful for his help with every transaction! "
"Richard is so helpful and kind he responded to all my queries and always answers on time! It’s been a pleasure dealing with him. This is the second time I sold an item and will definitely be doing it again. Thanks so much! "
"I’ve been wanting to sell my designer bags for quite some time. Lisa made this experience absolutely seamless - I am so happy with the turnout of the process and the amount that was provided in my quote. Thank you so much Lisa from Rebag!!"