"I love using Rebag and enjoy the perks and rewards and trade options they provide. But I will stay with them as my only preloved company moving forward because of the actions of one individual. I have had the pleasure of working with Richard on my last two purchases and he is such a gem. I ran into issues with my recent Birkin purchase when UPS failed to pick up the bag from the Rebag store it was located at. Richard was immediately there to help me and stayed in contact with me until the bag was delivered into my anxious hands. I can't say enough about him and the level of service he provided to me. Rebag is very lucky to have him and I hope to have the pleasure of working with him again in the near future "
"I bought a Chanel bag from them. They disclose about tax and stamp duty. On the invoice tax is nil. I paid full amount. When the bag arrives in Australia. I got another bill $800 for tax. That’s scam "
"Where to begin? To start of, I’d like to say thank you to Ryan and Richard for giving me such welcoming to be part of this awesome process. At first I was kinda skeptical about weather or not I should trust any resell site. I want to sell/trade some of my stuffs that I’ve no longer reach for, but I also wanted a fair price offer just because I know I don’t want to lose too much value. With Rebag my whole entire experience just becomes more than I’ve ever excepted. I’ve only started working with them in March and I’m already can’t stop myself. They gave fair price and the process is just so simple/easy and faster than ever.
At last I’d love to say thank you to Richard for helping me at every steps of everything. I most definitely highly recommend Richard and Rebag for sure. "
"I would like to say this has been a wonderful experience selling to REBAG! Especially because of Richard. His attention to responding in timely manner and his occasional check in have been so helpful and thoughtful. I definitely will allways do business with him and this company!"
"My husband and I flew in from California and on our last day came to Brickell to shop for a push present for me. We came into Rebag looking for Kelly’s and Matthew helped us until 20 minutes after they closed. Great service! Will definitely be back"
"I sell my bag to rebag with 15% off, but I found that with trade-in I can get 25% more, very pleased to have Peng helped me throughout the process. she is very kind and nice, and very professional, I'm really happy with my overall experience with rebag and her help."
"Joyce and Diana made sure I got exactly what I wanted . Extremely helpful and customer service is excellent ! "
"Went into Rebag for the first time the other day and was so happy. Stacy at Dadeland helped me and she was so knowledgeable and helpful. It makes such a big difference when you have people at a store that know their business and care about the costumers! Thank you! "
"I had a very confusing trade-in issue where I had originally traded in a bag for another and ended up not liking the new bag either. I then wanted to trade in a few bags to go towards the new purchase. With all of these moving parts, both Kristen and Victor were so quick to help and process everything for me ASAP. They kept me in the loop about when things were approved and how long it would take to pick up the new bags. I couldn't recommend them more and will always return to Rebag Soho for any future resell purchases because of the amazing service that Kristen and Victor provided."
"The shopping experience-- ease in website navigation to the checkout process is "
"Very excellent costumer serves extremely help Leslie"
"I came in to buy a bag for my mom for mothers day and even though I havent purchased one yet, Samantha was a huge help. She shared with me a ton of information about Chanel handbags. I would definitely buy from this company."
"After shopping on Rebag I realized that most of their bags are being sold for more than they are brand new. Comparing these USED bags to new ones on designer websites I literally see 200$ up charges on their items. So… Rebag has used bags that are worth more than the brand new ones you get directly from the designers? Very odd. "
"Very happy with Jerry. Attentive seller."
"This was my first purchase and trade with REBAG so I was apprehensive and nervous because I had read some negative reviews. Well you can’t always believe what you read. I received the VIP treatment from Namrata-Business Development Director at REBAG and I can’t be more appreciative of the way she handled my purchase. She was very responsive, calming, and a great listener. I received the bag I wanted at a price I was more than willing to pay. I’m glad I took a leap of faith! Thank you Namrata!! "