"The most professional, solutions oriented sales professional ever! She gave me many options, explained to me the value tied to each bag and made sure I left with the best option possible! Thank you so much Danni! "
"I was having a problem with the website at first, I finally after months of looking found the handbag I have wanted for so long, only to have a problem getting it to the check out basket, once it was in the basket I could get to the basket to check out. I onto the messages boards with Pauline. She showed the patience of a saint!
I clearly am not tech savvy, but Pauline was and took the time to walk me through the process to check out with out a trade. I love this website and you will to."
"It was so great having a person to help me with my very first order and trade! Isabel was so helpful. It was obvious she was busy with other customers at the same time but she always was answering my questions within a minute or so and very clear in how she explained the process. Excellent customer service! I can't wait to get my new LV piece. My trade was so easy I can see myself doing this again. Thank you so much"
"Rebag is a great place to shop. They have detailed descriptions, excellent pictures, super fast shipping, and you can always return an item after receiving it for any reason. The staff is also incredibly helpful, especially my main contact at Rebag Joyce who never forgets to let me know about upcoming promotions or give me advice on items I'm considering."
"Thinking about selling your unused ,unloved luxury handbags that are sitting on your closet shelf? You know these arm candies need a new owner to proudly wear them! So why not make a little money and save the planet?
Look no more but to resell to Rebag!!! Submit your photos and receive your quotes within a few days. Lisa Malitz from VIP relations always followed up with me regarding questions or offering to help which is a definite plus to expedite the seller process!!! Communication was very much appreciated! Thank you Lisa from Rebag!!!!!!!"
"This is my first time purchasing from Rebag and I will be placing future orders. I had submitted for a trade in so that I could use it towards purchasing a bag for my sisters birthday. Since the trade in took a little while I had missed the sale promotion, however they were able to allow me to use a special code with the promo percentage to purchase the item(s) I had saved. Currently waiting for my Balenciaga City classic and Telfar shopper!"
"Had to make a return and Lorey was great. Was patient, answered questions beyond the return and made, what can be a difficult experience, seamless. If returning isn’t as easy as purchasing I don’t shop again. I will continue with Rebag because Lorey made it easy and actually pleasant! "
"My daughter and I were visiting to New York, and we found the Rebag store in Central Park, Manhattan. Pamela was so kind and knowledgeable about the item we wanted to order. Even though it was her last day of working, she cared for all the details and her service was truly a top notch! We just received the item we ordered, and as Pamela described, it looks like a brand new bag and even came with an original dust bag. It was our first time shopping at the Rebag, but was an excellent experience."
"it was my first time selling, I was skeptical. but the transaction was so smooth,
and my fund was right in my bank account right away."
"I always have a 10/10 experience with Steff,
. She’s always so helpful, will explain everything in detail, & will make sure she goes out of her way to get you the best service. If you ever want to sell or buy any luxury items I highly recommend going to her in the dadeland location. Thank you so much!! "
"Bc of her, I will definitely be shopping with rebg again. Made the issues so seamless that I had 1 less thing to stress about. "
"Happy with the service I've received from Rebag - Richard always helps with any issues right away! "
"Ina Schooler, store manager at Rebag in NYC's Westfield World Trade Center, is exceptional! I've worked with her over the past two years, selling a number of bags and purchasing two beautiful bags (a Hermes Medor Clutch and Dior Book Tote) to add to my collection. She is extremely passionate about what she does; knows everything about the luxury bag market and gave me great advice on my purchases. She also ensured that I got the best prices when making sales and purchases, which I greatly appreciate. When I reached out to her about items I was considering, she responded promptly. Ina is my go-to when making luxury bag purchases and sales!
"
"I have been working with Shulin in the past year in the world trade center location. She is absolutely amazing and always provide wonderful customer service!!!"
"Tracy was a delight to talk with. Knowledgeable and professional. Not only did she answer all my questions but she was very kind as well. This was my first time shopping at Rebag and I couldn’t be any happier!! I will definitely spread the word amongst my family, friends and coworkers! "