"This is not my first purchase nor sale with Rebag. This time I ordered a Valentino Rockstud bag from Rebag online. Wow I was blown away. The site stated it was in good condition but in fact the bag looks brand new!!! Wow and the price I paid was great!!! Thank you so much Rebag. I am so very very pleased!!!!! I think it is great that you are so accurate with your description of the product!! The client knows and trusts what they can expect from every product they purchase!!"
"This is a review for management regarding my interaction with your customer service representative:
I was having some issues understanding strap drop on the bag I was considering and April was so wonderful. She helped me understand how to measure for the correct drop in order to understand where the bag would hit me on my body. She was super sweet and totally professional. Very easy purchase thanks to April. She's a keeper :)"
"I absolutely adore Richard & Pam. They have both been helpful, kind, and communicative. I also LOVE the Chanel bag & sunglasses that I purchased. The shipping is so fast and the items were pristine. My ONLY complaint is that the “appraisers/buyers” in New York need to be more organized. Thankfully their customer service is top notch. "
"Sharmane was wonderful and figured out my confusing issue right away. She addressed all the questions that needed to be answered in order to find a solution. Thanks Sharmane, for your efficient efforts! "
"Richard was very helpful, responsive and attentive to my request. I truly feel like an VIP even tho I’m not selling very luxurious bags. Great experience overall will sell again with Rebag for sure."
"This was my first time buying a preowned Chanel. I had a great experience shopping with Ling. She really took her time to help me. Looking forward to shopping with her again!"
"I feel very lucky to have found Shaun, in the Miami area. He is so knowledgeable whether you ask him about an Hermes bag or a simple tote bag. He goes far and beyond for customer service whether it’s a trade in or a purchase."
"My first experience with Rebag was PERFECT! I was looking for a particular Louis Vuitton Speedy and I found it on Rebag, so I put it in my cart. The next day I noticed an email from client advisor Pamela K. She provided me with great customer service from the beginning of my purchase to the end. My beautiful handbag arrived in even better condition than described. I'm a very happy Rebag client and I will definitely be shopping with them again in the future."
"Excellent company for anyone that loves designer bags. Joyce specially has helped me tremendously and is extremely knowledgeable and professional. The listings are extremely detailed, has multiple pictures and description, they ship fast and anytime I get my bag, it's like Christmas morning!"
"What an awesome experience all around! Tracy was so helpful, I’ll be back for more purchases!!!"
"Easy and professional experience with Hana Yao. I was able to use the funds from the Rebag sale toward a new bag I wanted and was available at the store."
"Kristen and Victor at the Soho location went above and beyond for me!! I’ve shopped with rebag before but I didn’t know I can trade in or have such a good experience with a dream bag- sooo quick! They did a great job informing me and helping me find the bag I want with the trade ins I was ready to give up! 100% going back, already have my next trade in item and next dream bag ready! Will be recommending rebag and the soho location to everyone !!!"
"My partner and I had a great experience talking to Joe at the Columbus Circle Rebag. We were looking for a specific item that wasn’t available but Joe took the time to explain their trade in and buy back policy. We look forward to returning after cleaning out our closets to treat ourselves to a new bag. "
"I decided to do some early spring cleaning, and turned to Rebag to sell my gently used Fendi, Prada and LV bags. I was lucky to work with Richard Lisboa. He made the process clear, concise, quick and easy. I highly recommend Rebag, and hope to work with Richard L. in the future."
"I love using Rebag they are so professional and great customer service. I even visited their store before COVID in Newyork and was impressed with the service.I have to say Allison is very helpful , reliable & attentive. I even referred my sister Caroline haidar who lives in NYC. Would always use their app"