"Danni is the best! So happy "

"What a pleasure it’s been to do business with Rebag and it’s because of Richard ! His customer service was fantastic and ALWAYS responded to me in a very timely fashion .
As I told him via our multiple emails , etc., I will not deal with other sites ever and only do business him and REBAG . He’s that good! Thanks Richard "

"This was my first time to sell online and Rebag made the experience not only seamless - but a pleasure. From the first contact with online chat to each email with customer service, everyone was helpful, polite and very professional. The time from sending in my bag to receiving confirmation of my check being sent was around a week and even less time than they had communicated. This most definitely will not be my last time selling to Rebag. Can't wait until they expand to shoes & clothing! "

"I am so full of gratitude right now. I had just made a big purchase on a Chanel WOC and I come to find out if I had waited until the next day, I could have saved money by using the Rebag current promo code. I felt so gutted. I reached out by email and no reply. Steff, a Rebag sales associate, had texted me to congratulate me on my new purchase and he was very happy for me. He helped me initially by sending me links to check out a very specific style. I told him about my dilemma which he said that customer service would be able to make a price adjustment. I was so thrilled!! I called the call center and was told the exact opposite which truly deflated me. I just didn’t expect that outcome and I had honestly figured they would be able to honor the credit since it was less than 24 hrs. I reached back out to Steff and somehow after some time, he was magically able to make my buying experience whole and with a positive outcome. I am so grateful and feel so thankful that he actually cared enough to go a little farther, especially since this was my first time purchasing from Rebag, and helped me when the call team absolutely would not. This is my first experience purchasing from Rebag and will not be my last. It went from a horrible experience to one of the best. I bought the Chanel WOC as a birthday gift for myself and it has just made the entire week!! Thank you SO much Steff!! ❤️"

"My experience as a customer has always been satisfactory, until i ran into an issue with no explanation whatsoever. An agent by the name Richard Lisboa came to my rescue working out this issue with me guiding me through every step of the way to make sure it was fixed. He did an awesome job never giving up on me even when i started to get real frustrated and impatient all wee hours of morning and day. Thank you Richard for being there, i dont think i will ever meet you in person, but you made me feel real comfortable talking to you. So as we say in HAWAII A BIG MAHALO NUI LOA for your KOKUA! KEEP UP THE EXCELEENT work, you made my experience awhole lot better...ALOHA
ANOTHER SATISFIED CUSTOMER,
ANA SETTLE"

"Rebag, let talk. Can I just say I feel like a modern day Carrie Bradshaw, who uses her resources and love for designer goods to buy, shop, and sell? But I’d make Carrie & her friends jealous, using a social, point building, fast shipping, speedy pay, trending app? I literally feel bad for Carrie now. Watching her hunt and dig for a specific pair of shoes… is stressful to just my very being. Maybe it’s because I’m a fashion enthusiast at heart who lives in a small town and I can’t shop like a New York City Queen. But even if I did, I just don’t have that kind of time anymore.

I’m obsessed with this app in every good way. I buy and resell on the app in an expedited manner. Literally, you can get a quote to sell your bag, get your shipping label, ship your item and admire your transaction being completed, all from the app in a weeks time! Who does that? ReBag.

And can we pause and talk about the service? I don’t know about you but Lisa Malitz has been with me since day 1! Lisa is a Business Development Director for Rebag and makes me feel like VIP. She kindly checks in on my bags, quotes and answers my texts day or night (not kidding) about any questions I have. I’ve literally texted her at night.

And if you needed another reason to stop, pause and appreciate this team and their services, I did mentioned their point reward system right? Points allows you to shop based on your transactions: any buy, sell or trade dollar is validated into points. Your points accumulate into Rebag dollars to treat yourself. I’m saving my points for a DE pochette if you must know.

The quality of their goods must pass a high standard. So I know anything I choose will be beautiful and meet their expectations; so I know it’ll meet beyond mine!

Sincerely,
A simple girl named Amy S.

Rev 19:8"

"I make submissions to Rebag frequently and this last time I worked with Namrata and she is awesome!! So very helpful and available for all my questions!!"

"Working with REBAG as has been nothing short of amazing in the brief time that I've worked with them. Their swift turnaround times for follow-up and their VIP type of service makes them my go-to for luxury shopping. Highly recommend without reservations, and had the pleasure of working with Anthony."

"Hana is very helpful and she was willing to take her personal time to help me with the order didn’t go through. She is very patient with me for helping me pick up a hermes Kelly bag. I had a wonderful experience shopping here. Thanks to her, rebag is my favorite place to buy hermes. "

"I jumped on a phone call with my VIP selling service director HANA last week and we spoke for like 15 minutes. She walked me through the process, answered my questions. We even discussed on the resale values on a few styles that I am still hesitating on selling, and a few items that I am interested in purchasing. She is very informative and knowledgeable on what she has been doing, that helped me to make better decisions. I appreciate the guidance and help to finalize my purchase and cannot wait to receive my purchase from Rebag. It was really nice to have someone who is there for you when dealing with high valued transactions. I appreciate the personal connect a lot. HANA is amazing. It was my pleasure talking to work with her."

"Namrata is a fashionista fairy godmother! I am a handbag addict and when it was time for me to part with some of my 'babies' Namrata was there to hold my hand. Namrata walked me through the process on how to photograph and document my handbags and submit the information for valuation. Namrata went to bat for me to get $ Awesome $ estimates on my handbags and when it came to packing and shipping she volunteered to have someone help me as well as arrange for Fedex to pick-up. Within a week I had a check in my mailbox and a big smile on my face. I have been singing Namrata's praises and urging my friends to clean their closets and reach out to Namrata. "

"I have a few bad experiences with other luxe reseller establishments. Can I just say this is has been my best experience ever and Namrata Shah answered all questions in a timely fashion with a pleasant disposition. Her assistance helped make my first Rebag experience an amazing one! "

"TWIMC,
More and more these days, quality customer support has been replaced with cost effective offshore call centers and support teams who not only barely speak the language, but rarely have a clear understanding of the product or service in which they were hired to support!

However, that being said,, I was caught quite by surprise earlier today when I first began a chat-session with Ms "Brooke" while trying to navigate through rhe unique market segment in which Rebagg has positioned itself so dirmly.
Ms. , along with several other very kind and courteous young ladies, we're not only highly skilled, professional, and possessed an exceptional knowledge in the field, but moreover, each of them showed an uncommon grace, kindness, and most importantly patience with an old soldier just trying to "figure it all out".
I will most certainly recommend Rebagg to any of my wife's friends, or more importantly, any husbands who are in need of Rebag's "flavor" of expertise, experience, and standalone customer support.

Kindest regards,
D Hewitt
1SG, US Army ((retired)"

"Super easy payment and submission process. Coming back here for my next one. Worked with Namrata and she was very helpful and patient throughout "

"This was my 3rd time at Rebag and Namrata was a great help
I got quotes quickly and always had someone checking in
Quick responses too
Love the Soho boutique
"