"The stylist who answered my questions about the luxury bag I was interested in was cheerful and always professional. She answered my questions thoroughly. "
"Working with Steff was amazing! Love here attention to detail and extremely helpful! Makes the process feel so easy!!! Look forward to working with her again! "
"Steff gave me EXCEPTIONAL customer service while shopping for a bag. She answered all my questions and made me very comfortable in her store. "
"REBAG is all about making the client happy from beginning to end . I live in Greenwich and do all my trade ins and buying directly from their store in Greenwich. I always leave with a smile on my face. I deal with Allison who is the best salesperson I have EVER encountered and I am quite the shopper. She develops personal relationships with her clients . She knows my taste and will always find the perfect bag to send me. If I do a trade in she goes out of her way to make sure I get the best price and applies every discount possible so that I can walk away feeling good. I can also be technically challenged and she will patiently walk me through the process. What more can you ask for …"
"I recently purchased a bag with Rebag and the advisor Victor was super helpful and was able to answer all my question! It’s refreshing to be able to reach an advisor that replies timely! I will definitely purchase again in the future! "
"Richard took his time and was very patient guiding me through exchange process. Without him I would not have gotten what I wanted. He is an asset to your company "
"Super easy process. I got great advice from Kristen when purchasing this beautiful bag. And I got a great deal! It came quickly and in very good condition, even better than their description. I felt so special. I’ve been wearing this bag nonstop and can’t wait to buy another. "
"Amazing customer service! Best service ever thanks to Danni as always. "
"Joyce was great. She was extremely helpful and patient with me. She took precise care to make sure I felt like an appreciated customer. She carefully attended to each one of my concerns and questions. I am highly satisfied with the attention and service Joyce gave me. I feel good about doing business with you and will recommend you to my friends and family. I know I am in good hands with people like Joyce to help me out. Thank you so much for making my day. The world needs more people like Joyce. "
"we found a few bags that could work.
I have a few suggestions for rebag website though. "
"I worked with Shu-Ling to find a Chanel bag and she was lovely. She provided the best customer service and made me feel comfortable and excited while shopping. She helped me to talk through the features on different bags, and weigh my options as to which bag would be the most feasible purpose. She spent over 30 minutes with me and made sure I was happiest with my purchase. Overall great experience and I will be bag to shop again with Shu-Ling!"
"I have received nothing but excellent customer service working with Richard! He has been so helpful and responsive to all my questions and made buying and selling with Rebag a very positive experience. I will recommend Rebag to all of my friends! "
"My experience with Rebag gets better and better every month due to working with Richard L. He makes everything so seamless and caters to all your needs. He genuinely cares about your own personal interest and I can't thank him enough. He represents the company very well and will definitely make your experience on Rebag better."
"I truly have never chatted with a stylist more enjoyable and helpful in my online shopping career (lol). I had a ton of questions on the overall clair trading process and Tracy was clear and easy to understand in giving responses to help guide me to feel good about trading my bag. When I was beginning my checkout process, Tracy sent through one last image on hand of the bag it truly sealed the deal. The most wonderful person to chat with at Rebag. Thank you for everything, Tracy!"
"Working with Allison is so easy and makes the process seamless. She worked with me to make the value of my item something I was comfortable selling with and even helped me get an extra discount on a purchase I wanted to make. She kept me informed every step of the way and was very patient even though I was extremely slow to do my part of the process. "