"I wasn’t happy with my purchase when I received it. Was able to exchange for a full refund and purchase the other purse that was in better condition, and I LOVE IT! ❤️ Great customer service too, as Tiffany helped make the process flawless."
"Tracy played an important rule in my recent purchase. Without her research and feedback, I wouldn’t have bought the LV Limited Bay Neverfull MM. Tracy, thank you!!! "
"Love to be a loyal customer here. Gabby is a huge reason why, any time I need any help she goes so far out of her way I somewhat suspect she is a principal. It is amazing the extent Gabby will go to resolve the slightest question and be sure you are happy. Love their inventory and they're lighting fast too. "
"This was my first purchase with Rebag! Steff was incredibly helpful making sure I chose the right item, which I can’t wait to receive. So many fabulous items in the site. Highly recommend this site!"
"Knowledgeable, fast to reply & professional."
"Amazing customer service my rebag. Cari was excellent. Highly appreciate it. "
"Bjorn exemplifies customer service! Always willing to go above and beyond and making sure everything is seamless. Bjorn is truly amazing in his industry knowledge and wants to give the best service always. I can’t say enough great things about the service and impeccable knowledge with dedication. Thanks for always going the extra mile! Simply the best"
"Thanks to Shu ling and other wonderful Sales managers, their passionate and prompt supports always lead to my best shopping experience on rebag"
"I'm new to Rebag and went to visit the BH store. John and Bjorn were so welcoming and I had a lovely experience. I sold a few items and the process has so far been quite streamlined. Looking forward to my next visit with these two!"
"I am new customer to Rebag and fairly
new to buying pre-loved merchandise.... Lynn however I met recently through Richard and they are both so helpful and awesome contacts to have. Lynn has been so quick to responds to my questions and been incredibly helpful and knowledgable... Thank you so much for having Lynn on staff !! Happy Holidays !"
"I stopped in Rebag on Madison Avenue after being unable to find the color and style Chanel bag I wanted in the Chanel boutique on Madison Ave ealrier that day.
Lynn **** was working in the Rebag shop when I came in. She was not only extremely knowledgeable about all Chanel handbags, but was able to find the exact bag I was in search of. She said the one I was looking for had arrived recently and she helped me purchase it on the website right in the store.
At my request, before I did purchase the bag she was very helpful showing me the many other beautiful hadbags that were displayed at that location.
Lynn was professional, kind and thoughtful and made my shopping experience so enjoyable!"
"Dannissa Velasquez made it real simple, great store Dadeland Rebag, she was amazing "
"I would like to especially thank Lynn, an employee of your company, for her detailed introduction and explanation, so I can make up my mind to buy this bag. I am surprised and happy to be able to talk and communicate with each other in Chinese! The feeling of sharing shopping experience with friends makes people feel very warm and human! If your company can provide exclusive customer service for Chinese people, I believe that consumers whose native language is not English (like me) can enjoy the shopping process with more confidence! Thanks!"
"Working with Rebag as a buyer has been a wonderful experience. Kristen is my go-to SA and she has been nothing but a pleasure. She is consistently responsive, thorough, pleasant, very helpful and very resourceful. I cannot sing enough praises about her. Rebag's packaging is solid and the products beat my expectation. I did have 1 snafu with Rebag where Kristen was on top of it and had the problem satisfactorily rectified within 24 hours. Rebag was quick to happily resolve the issue with no drama, back & forth, multiple phone calls, etc. Nothing but praises. The people who I've had the pleasure to work with are just down to earth and very helpful. Thank you back office as well for all your hard work! I wish Rebag and Kristen years of success! Thank you!"
"I cannot say enough about being able to work with Laura, she is impressive in every way, really knows high end lines and does the extra work to be able to discuss each and every item. I love buying from her"