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Product & services pricing
3.13/5
Chance of future purchase:
3.57/5
Shipping & packaging:
3.54/5
Customer service:
3.75/5
Return/Replacement policy:
3.04/5

5/5

2021-10-28

AWESOME, 5 STARS

"Awesome VIP Customer Service! Allison is the best and she always make sure everything is taken care of. From shipping and everything else! Highly recommend her!!! "

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5/5

2021-11-09

Loved selling and working with Rebag

"Gabby is great, and she helped me get started with Rebag and understanding their system. This is the place to get in contact with if you’re minimizing your collection or just want to give new purpose to old pieces you don’t use anymore. I felt the quotes were fair and reasonable, since I was selling items that I don’t use often or no longer spark joy. Definitely will continue to work with Rebag"

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5/5

2021-11-02

Once again helpful

"I love this site, so helpful. I made a mistake in my order and sharmane took care of it right now. "

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5/5

2021-11-01

Hana Yao

"Hana was most helpful to me, and very responsive and kind. She helped me
to get a VIP offer on my bag and stayed in touch until my payment was initiated. Thanks, Hana!
Lauren H.
"

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5/5

2021-10-31

Love this store and Shaun

"Always great product for great prices. Shaun always lets me know of the specials and product i likw"

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5/5

2020-12-08

Client advisor Shaun is the best

"Shaun always keeps me up to date with the latest sales and helps me with more pictures of the products when requested. Thanks for a great shopping experience. "

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5/5

2021-10-31

Amazing quality at great prices

"I’ve purchased a couple of items and the quality has exceeded my expectations. The shipping has been quick and if I’ve had questions I’ve dealt with Gabrielle who has always been a joy to deal with. I will always buy from Rebag!"

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5/5

2021-10-31

Outstanding !

"This is the first time I purchased from Rebag. Great VIP service. I had a great experience with Shu Ling. She was very helpful and responsive. Look forward to finding another Chanel next time."

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5/5

2021-09-16

Shu-Ling at Rebag is the best!

"I would not shop at rebag if it wasn't for Shu-Ling. She made the shopping experience stress-free because of her above and beyond customer service assistance. She would send me additional photos and information about any bag that I may be interested in. As a result, I got one beautiful Chanel bag and several Chanel and D&G belts. With her help, I am very familiar with the Rebag website and frequently check for new arrivals. Thank you!!"

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5/5

2021-10-30

Amazing one stop shop ALL.

"Great prices and selection. MALIKA Was great, she was very accommodating and quick to respond, the best customer service. Thanks again."

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5/5

2021-10-29

CARI

"Hi my name is Sherry Ferrell and I have been a customer for some time. I was having a problem with a bag, I had on order. Cari listened and took charge. She not only corrected the problem, but i received the bag the very next day. This young lady is a true asset to your company, and I am extremely please. Thank you, rebag for Cari.
Sherry Ferrell
"

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5/5

2021-10-26

Hana Yao is amazing

"I’ve been reached out by Hana the VIP service director after submitting my Chanel handbags and some Hermès items. To be honest I was feeling a bit nervous selling valuable items online at the beginning because I never had done that before. So I requested to speak with someone on the phone. She reached out to me, we scheduled a quick phone call. And she was very professional, patient and knowledgeable, she walked me through the process, quotes, etc. which helped a lot to ease my concerns. And then just as she said, the whole process with Rebag is quite easy and effortless on my end as a seller. I accepted over half of the quotes they offered me, and sent them in. Hana again (OMG I don’t know what do I do without you) was able to expedite the transaction for me and explained to me whenever I have questions. And I am happy getting paid smoothly. I just want to say I’m very satisfied with the services. Overall it was a great experience selling at Rebag. And Hana Yao is such a kind person who was there for me providing great help I needed. I’m certainly glad to sell more in the future if she is still there for me as well. "

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5/5

2021-10-25

Selling Experience

"Working with Allison Schnurle was great. She was super helpful and responsive.
Thank you all your assistance.
"

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4/5

2021-10-25

First Time Working With Rebag.

"I am a new user of this site. My only gripe is that I think they truly lowballed my brand new items that clearly cost a larger amount of money. I know that they have to make money also."

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5/5

2021-10-21

Amazing experience!

"I have been shopping on Rebag for a while and I always have STEFF helping me. She is the best! Super kind, patient and very knowledgeable! She makes me feel confortable and confident on my purchases and its like going on a shopping trip with a best friend! She is really that great! I totally recommend REBAG and specially, Steff!"

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