"Just had a great purchase experience through Rebag. I use a number of sites to scan watch listings, including Chrono24, Watch Recon, Reddit, etc. for particular watches. On a Google crawl, I was surprised to see that Rebag had several Omega Speedmasters for sale. I asked several questions to the rep via the chat and was followed up within 30 minutes. I asked for pictures, details, numbers, which were promptly emailed back to me within 24 hours! Great response. Tracy, the rep who responded, even offered additional promo codes, which clinched the sale.
While Rebag does not offer a warranty or authentication to the level of other gray market dealers, there is no more risk than your typical ebay or reddit deal. I was pleased at the price point to take on the risk of purchase. There is a day window to return, which I will use to evaluate the watch. Thanks, Tracy, and Rebag!"
"First time buyer/trader and my experience was seamless. Namrata walk me through the whole process and made it easy. The bag I received was almost like brand new you could tell it was unused! Love Rebag and their client advisors! "
"Chasity , was very resourceful and went above and beyond to help me. Super patient and professional."
"Cari was really kind and supportive and I appreciate how she made an effort to look into the matter further and email me regarding my concerns. I will definitely be a continued customer of Rebag"
"Hello, had a wonderful experience with Rebag. Had tried my first Clair Trade, was super easy, but changed my mind about one of the products and was concerned that returning would be difficult. Sharmane addressed all of my questions and concerns and made the process very easy. I'm so excited and already planning my next purchases!"
"This was my first experience selling preloved purses and I’m so glad I did it with Rebag, all because of Namrata Shah! Her friendliness and professionalism should’ve made this a 10 star review. I had a unique circumstance and she was extremely patient, and I felt being taken care of fully throughout the process. She made my first experience with Rebag a really good one and I look forward to working with Namrata again in the near future! "
"It truly is hard to find quality service these days, most people want you in and out of the store. Steff answered all of my questions and even provided more insight to help me with my purchase! If you’re going to spend money, you should feel confident about it! Steff made that happen, great customer service! "
"I purchased a few luxury pieces averaging $5k each. Every item has been beyond my expectations. The product and service is top notch. Just as good as buying direct from the luxury houses without the attitude and price tag. Thank you Rebag. You guys are amaze! "
"Hi, Namrata was my VIP specialist and helped me when sell my items. She was quick and nice. The prices she offered for me were very satisfied and I want to keep working with her.
I look forward to keep working with her!"
"They denied my Chanel brooch stating that it is not within their guideline. What does that even mean?
I sent two authentic Chanel brooches in new conditions and they were bought from the same boutique.
After submitting the photos and they accepted for buyout and they decided not to buy another one telling me it is not within their guideline. It is a rare design but I don't think Rebag has any expertise in authenticating Chanel jewelry.
"
"I've been a customer for a very long time, and have been blessed by connecting with Zeshan (Shaun) from Rebag. Truly a remarkable person -- delightful, accommodating, funny, and always going the extra mile (i.e. responding to me on the weekends). I decided long ago not to purchase from other websites strictly because of Shaun. It truly is all about the consumer experience, and Shaun is top notch. The inventory and quality at Rebag is always up to par and accurate. "
"This was my first time selling with Rebag and it was a pleasure! Allison was very helpful and quick to respond with simple instructions that made my selling experience a dream! I can’t wait to contact her for selling the future, I’ve already recommended her and Rebag to numerous friends. Thank you Allison! "
"Alison who runs the Greenwich store is amazing! Very professional and is very knowledgeable. The store is beautiful and has the most beautiful handbags."
"Became a shopaholic during the pandemic and decided to trade in a few bags for that one “I have to have it” bag. I traded the bags at the REBAG location in Greenwich and was delighted by the service I received from Allison. As busy as Allison was, she was attentive and made my experience pleasant. "
"Came into the World Trade Center Rebag store to purchase a Louis Vuitton duffel for my husband on our anniversary. Ina was helpful, patient, and answered all of my (many) questions! The bag itself is in surprisingly good condition for a vintage bag and I felt it was a fair price and appropriately represented. Thank you Rebag and Ina for making this anniversary gift perfect!"